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  1. #1
    Join Date
    Sep 2013
    Location
    India
    Posts
    16

    Exclamation Changed my Add-on Domain to Main Domain...BUT..

    I changed my addon domain as the main domain... BUT NOW WHAT STEPS DO I FOLLOW to bring my website back online?

    I tried to google search but every post that I find is beyond me.

    Can anyone please give steps to follow after one of the Addon domains have been changed as the Main domain?

    Did I give sufficient info?

    Thanks.

  2. #2
    Join Date
    Feb 2012
    Posts
    238
    What do the logs have to say ?
    They can help fix up the issue faster.
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  3. #3
    Join Date
    Oct 2010
    Posts
    4,694
    First - which website is offline: The now-main one that was an add-on, or the old main one?

    Also, has your cPanel username changed?
    James

    Interested in which hosts I'd recommend? Unmanaged VPS Reviews | Managed VPS Reviews

  4. #4
    Join Date
    Sep 2013
    Location
    India
    Posts
    16
    Quote Originally Posted by OakHosting_James View Post
    First - which website is offline: The now-main one that was an add-on, or the old main one?

    Also, has your cPanel username changed?
    The one which was the add-on domain.

  5. #5
    Join Date
    Oct 2010
    Posts
    4,694
    Then probably the answer is: (i) Take a backup before doing anything; (ii) Move the contents of the public_html directory into a spare directory somewhere else - /home/yourname/old_ph, or something like that; (iii) Move the files from the directory that used to house the add-on domain into the public_html directory.

    And you should be good to go.
    James

    Interested in which hosts I'd recommend? Unmanaged VPS Reviews | Managed VPS Reviews

  6. #6
    Join Date
    Sep 2013
    Location
    India
    Posts
    16

    Quote Originally Posted by OakHosting_James View Post
    Then probably the answer is: (i) Take a backup before doing anything;
    Took a complete backup.

    (ii) Move the contents of the public_html directory into a spare directory somewhere else - /home/yourname/old_ph, or something like that
    Do you mean home/username/new-folder? I am sorry but I am new to this.

    (iii) Move the files from the directory that used to house the add-on domain into the public_html directory.
    Didn't understand this one too!

  7. #7
    Join Date
    Oct 2010
    Posts
    4,694
    Nothing wrong with being new!

    I'll happily give you some instructions that are less general, but could you tell me the user name you have on cPanel, and the full path to the folder where your old add-on domain was hosted?

    Out of interest, who's your host? If they are good on customer support, I'm sure they'd help, and they can see exactly how everything is set up.
    James

    Interested in which hosts I'd recommend? Unmanaged VPS Reviews | Managed VPS Reviews

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