While the fact that they are an EIG company may be one of the possible cause of this, have you checked if your site is pulling data off another site or if there is a nasty plugin taking forever to load?
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Yeah they are definitely an EIG company . I used them awhile back (2 years ago) and they weren't that bad them however the site I was hosting was only small. There support isn't too great. It took me a few days and many support tickets to actually pay for the service, eventually I just gave up.
Try contacting their support team, if this doesn't work out just move to another provider.
I think I'll check over the site again and see if it's my software, though not even a WordPress cache plugin does anything
EIG cuts corners, they're in the industry for one reason, purely to make money. They do that by cutting corners, they overcrowd their servers, and generally their network isn't stable. The majority of their staff are cheap and can't handle the work load, and generally don't know what they're talking about anyway. You'd be better with any company not owned by EIG, because the majority of companies not owned by EIG actually care and want to offer a stable service, they aren't in it purely for money, like EIG are.
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I've tried tweaking things but it's a no go. I signed up on 09/12/13 just over a month so not sure if they will refund me.
Any way, VidaHost look good based in the UK and I am wondering how easy it would be to backup my entire wordpress and woocommerce shop and restore it on the new host so I can get back to work on it right away?
Either your site is very busy (lots of queries, because lots of pageloads, but only a few queries for each visit), or your site needs optimising somehow (a moderate to low number of pageloads, but masses of queries per visit).
75,000 per hour is a large number. I had a quick look on one server, searched to find a user whose use is higher than most, and then looked at their query count: They're averaging 3934 per hour. So to exceed 75000 is to be in the very-high-use bracket.
You say it's WP + WooCommerce. Can you go into more detail as to what plugins you've got, what theme you're using - and also how many pageloads you get per hour.
It also depends how you're looking for it to help. "It loads slowly" is subjective. Also, if IPage have imposed a throttle on your account because you've crossed a limit, you'd have to ask them how long they wait before they lift the throttling.
What you can start to tell (you'd probably have to ask them for feedback) is whether disabling those plugins is reducing the number of queries. At a guess, Jetpack and Live Chat may be culprits - but I know more about Drupal than Wordpress. I'm sure someone who knows WP inside out will be able to say something more definite very shortly.
if you have no traffic and lots of SQL Queries, one of your plugins will be causing this!
Either find out the plugin and fix it, or maybe look at upgrading to a VP/CloudServer where your not sharing MySQL Resources.
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