Results 1 to 17 of 17
  1. #1

    911 priority. unable to control my server‏

    my new server is online a few minutes a ago with "wholesaleinternet"
    I receive dedicated server detail as follows

    Your new dedicated server is now online. Please find the details below.
    Plan: Dual Xeon 5420
    IPv4 Assignment #1:
    System IP:
    Usable IP Range: 74.91.31.XXX
    Login Credentials:
    Username: ****
    Password: ****

    but with the Login Credentials I received, I am unable use this login credentials to control my server via Microsoft desktop remote control.

    does anyone know how to use this login credentials to log in. The operation system is windows 2008 web

    many thx


  2. #2
    Join Date
    Oct 2009
    United States
    It would probably be best option for you to contact WholeSaleInternet or have a server management company take a look into this for you.
    Snoork Hosting - Enterprise Servers | DDoS Protected Network
    99.9% Network Uptime | 15 Minute Ticket Response Time | 24/7 Live Chat
    Check Out Our Dedicated Server Specials For Amazing Discounts & Promotions

  3. #3
    yes but it's weekend. there is no response with open ticket

  4. #4
    Join Date
    Jan 2011
    Dallas, TX
    I assume they don't provide IPMI/KVM with the server you ordered?
    ExtraVM - 100Gbit+ DDoS Protected OpenVZ & KVM VPS, Minecraft, Dedicated, Web Hosting
    99.9%+ Up-time | 15 Minute Ticket Response | 24/7 U.S. Support | SSD-Only Services
    ≡ Dallas, TX | Montreal, CA | Gravelines, FR | Soon: Sydney, AU; Singapore; Portland, OR; Ashburn, VA
    Interested? Contact us and tell us your requirements.

  5. #5
    yes I didn't order that

  6. #6
    Are you using Windows XP?

  7. #7
    the server is installed with windows 2008 web
    currently I am using os x 10.9

  8. #8
    They have a 24 hour tech staff. Just login to the client portal and ask tech support for assistance.

  9. #9
    Join Date
    Sep 2005
    Albany, NY
    If your password is wrong, then you have to contact the provider. Nobody can help you here. If you are just unsure on how to login, use RDP on your computer. - High Bandwidth Specialists - 100TB/1Gbps/10Gbps Unmetered/CDN/DDOS Protected
    Over 20 Global Locations - Asia, Mexico, Brazil, Australia, US, CA, EU - Bare Metal and Virtual Cloud. All Managed.
    View our current Specials.
    We are Professional. Painless. Polite.

  10. #10
    Join Date
    Sep 2007
    Quote Originally Posted by pang View Post
    Are you using Windows XP?
    What host installs Windows XP on a dedicated server? :/

  11. #11
    Join Date
    Aug 2010
    WSI is having some problems as you can see in other threads. Please bare with them for a bit.
    █ Skype da_arco

  12. #12
    Join Date
    Oct 2009
    Minnesota, USA
    You have a much better shot of working with their support rather then posting a thread here, especially if it's "new".

    As for how to connect, if your login credentials aren't working when connecting via RDP for example then you'd have to work with them.

    If you don't know how to connect to a Windows server you may want to look into Server Management to help you maintain your server since Wholesale provides Unmanaged solutions.

  13. #13
    Join Date
    Aug 2007
    L.A., CA

  14. #14
    Join Date
    Oct 2003

    any decent host would have 24x7x7365 so weekend should not be an issue, if it is.. then you need to move host!

    to connect to a windows 2008 web server from a mac, first you need remote desktop. If you have MS Office for mac you'll already have this, if not then you'll need to download it from

    Once open, enter the IP, a login window will appear, enter the Administrator login details.

    FYI, the fact you didn't know how to do this tells me you probably should of got a managed server, as not knowing such basic IT is not the best start to managing a server!
    Cyber Host Pro Ltd - over 10 years in the UK hosting industry.
    Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers
    ★ WhiteLabel OnAPP Cloud VPS Reseller Program, Failover, 10Gbit SFP+ Dual SAN storage with Cpanel, Plesk & Windows server. - UK Call Centre + 24x7 Online Chat

  15. #15
    Join Date
    Feb 2008
    Wilkes-Barre, PA
    Quote Originally Posted by CGotzmann View Post
    This is not 911 priority.
    +1 ... why is this even on here.
    NEPA Fiber
    AS 394868 - Wilkes-Barre, PA
    █ Fiber Internet, Dedicated Servers, Colocation, Cloud
    99.99% Uptime Guarantee - 24/7/365 Support

  16. #16
    Join Date
    Mar 2003
    Quote Originally Posted by tongmll View Post
    yes but it's weekend. there is no response with open ticket
    I just hope you know what you are doing since they are unmanaged.

    You need to look closely of why you can't connect or get someone to assist you.
    Specially 4 You
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  17. #17
    Join Date
    Feb 2005
    Toronto, Canada
    This forum is turning into BBB of web hosing when it shouldn't be? maybe we need new mods?

Similar Threads

  1. Local and External mail server‏
    By HostFriendly in forum Hosting Security and Technology
    Replies: 2
    Last Post: 11-02-2012, 07:48 AM
  2. Pingdom will introduce new control panel‏
    By Server Management in forum Hosting Software and Control Panels
    Replies: 3
    Last Post: 06-05-2012, 09:04 AM
  3. disk access priority Xen Server
    By hichkas in forum Hosting Software and Control Panels
    Replies: 3
    Last Post: 01-02-2010, 12:17 PM
  4. Dedicated server in UK. Uptime & service a priority
    By hessodreamy in forum Dedicated Server
    Replies: 2
    Last Post: 04-11-2007, 01:43 PM
  5. Unable to login ENSIM control panel???
    By brianlim in forum Hosting Security and Technology
    Replies: 5
    Last Post: 09-09-2003, 06:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts