Our Dedicated Servers are built with Intel® processors, Dell chassis's and only major name brand components. We will maintain all hardware, and monitor your server 24 hours a day, 7 days a week, 365 days per year. Our Network is connected via transit/transport provided by PCCW™/BTN™, Highwinds™/BandCon™, Telia™, XO™ Communications, Cogent™ Communications, Hurricane Electric™, Zayo™ Bandwidth, Hibernia Atlantic™, & private peering.
Extended Server Management
Monitoring: 24/7/365 (every 5 minutes)
SLA: 6 Hours response / 24 hour resolution (most requests dealt with within 1 hour).
Unlimited Admin Work Time
Backend Server Software Support and Upgrades
Initial Server Setup
WHM/CPanel Technical Issues
Server Backup Restoration
Disaster Recovery & Hack Recovery
Server Migration (cPanel and root access)
3rd Party Software Installation