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  1. #1
    Join Date
    Feb 2005
    Location
    Norway
    Posts
    1,641

    Thumbs up 18 month review of KnownHost.com - 5 star service

    KnownHost is one of my fully managed services, and I think this is the reason why I have not had any issues with them the last 18 months. Read more in my review.

    Product/hardware/price

    KnownHost is a US based company with data centers in Texas, California and New Jersey. They are using Virtuozzo on their servers, and offer fully managed plans with both Plesk and Cpanel.


    Their plans goes from 512 MB of RAM to 5 GB of RAM. With a price of $25 - $90/mo.


    I'm using their SSD2 plan with 2 GB of RAM, 30 GB of SSD disk space and 3.000 GB of BW. I'm using Plesk 11 as control panel. The price for this plan is $50/mo and for a fully managed server with Plesk/Cpanel this is a good price.

    Service/Support

    KnownHost is known for their good service, and I have only positive experience with KnownHost so far. I have used their support once on 18 months, it was because I wanted to update PHP from 5.3 to 5.4. They responded in person within 3 minutes after I opened the ticket, an within 8 minutes the issue was solved. But three minute response time is really good.

    Free stuff

    The last 18 months, my VPS plan has been upgraded for free several times. I have gone from normal RAID 10 disks to SSD disk. My RAM has been upgraded from 960 MB to 2 GB. My BW has gone from 2.5 TB to 3 TB. And the CPU has been upgraded from Xeon(R) CPU E5645 to Xeon(R) E5-2630.


    Network/uptime

    My monitoring services tells me that I have a 99.994% uptime the last 12 months with 1 minute monitors.


    Conclusion

    It just works. Almost no downtime (32 min last 12 months), no issues, no need for support. (just me asking for updating PHP) What a perfect host. If you need a fully managed host with Cpanel/Plesk in the US, take a look at KnownHost.com, and I'm sure you will be happy.


    Se some more pictures of benchmarks results and uptime on my site...
    My Top 20 benchmark list (and review site)
    Powered by: Kimsufi, backed up by: Hetzner, DigitalOcean and Vultr.com
    Also using
    SolaDrive.com (45+ months), KnownHost.com (45+ months)

  2. #2
    Join Date
    Jun 2000
    Location
    Alabama of course
    Posts
    1,576
    Kenneth,

    Thank you for the kind words. We are constantly working to improve ourselves as we want to ensure the best possible experience for all of our users.

    Thank you again for being a loyal customer.
    KnownHost Managed VPS Specialists
    Fully Managed VPS, Hybrid,and Dedicated Servers
    KnownHost is hiring! Click here for more information!

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