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datashack.net my server is down
my server is down for 3 days
I sent a message to support Ticket #291052
We are aware of this issue and have a tech looking into the problem ASAP. We
will update you as soon as we can.
Thank you for your patience.
~ Ready to server you
Brandon - Datacenter Technician
I think it was closed because this is not the support desk for datashack.
When did you open the ticket?
3 hours ago
Originally Posted by Techno
Have you tried calling them? You should be able to find their phone number from the who-is on their domain.
Let us know when the respond and when you are all back up and running.
██ HostClearly Web Hosting
██ Shared, Reseller, and VPS Hosting since 2010!
Was it really necessary to start a thread like this, OP ?
I choose not to use my signature for advertising.
It doesn't matter how much you claim how important your data is. If it's not backed up, it's not important.
three hours is not a reason to worry. When you will see that 5-10 hours passed, then you can worry.
But - you can call to support anytime, did you call them already? Those problems you can solve much more quickly by phone.
Your server was down for 3 days and you just contacted them 3 hours ago?
Originally Posted by Steven F
I was very busy
I could not check e-mail and server status
server is checked every 15 minutes
If it has been down for three days and you just contacted them three hours ago I think making a thread on here three hours later is a bit much going by your timing.
Originally Posted by madknight
Work with them, give them a call if necessary.
David Byrne | Dedispec, LLC.
Low Priced DDoS Protected Dedicated Servers | Cloud Hosting | Colocation | West Virginia & Kansas City
- [email protected]
I was not given this information
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