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Thread: Files
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01-11-2014, 05:22 PM #1Temporarily Suspended
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Files
Hey guys,
i got a small problem. my vps totally down, cant access anything, i am gonna put that vps in basket. before that i want some importent files located on that vps
is there any way to get those files ?
plz help me
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01-11-2014, 05:27 PM #2Norwegian polar bear hunter
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If your server is totally down, there is no way to get any files out of course.
Your best option is to contact your host to find out why your server is down, and maybe get them to get in online again. Then you can get your files.
Then you will remember later on that you always keep your own backup files on off site servers and/or at your home computer.My Top 20 benchmark list (and review site)
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01-11-2014, 05:39 PM #3Temporarily Suspended
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files
vps status is online
but i cant connect using putty or winscp
nothing showing in putty no login
just blank black
so the vps status online
so the owner of the ds who created this vps can get thos files ?
like owner of host in another guy
he maked vps using ds
so using ds, he can get files ?
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01-11-2014, 05:47 PM #4Norwegian polar bear hunter
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Don't quite understand you, but you are using a host for your VPS?
If yes, contact support and ask for help. Maybe they can help you, if not you have a serious problem.My Top 20 benchmark list (and review site)
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Also using SolaDrive.com (56+ months), KnownHost.com (56+ months)
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01-11-2014, 06:00 PM #5The Linux Specialist
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Why didn't you setup a remote backup for your vps?
If it is down, did you contact your provider?
Specially 4 U
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01-11-2014, 06:17 PM #6Disabled
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Unfortunately if you don't have the files already backed up, you can't get them off the VPS until it is online again (it's like trying to move files off of a computer that is turned off).
Contact your provider. They should be able to help you get the VPS running again, after which point you should be able to get your files again. Good luck
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01-11-2014, 07:31 PM #7Web Hosting Master
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I had a similar issue with 64u.com, vps node was online and was the vps itself but no network access, they were using VMware, theres a guest file utility which let's you access the vps node.
Morale of the story, always have offsite backups so you can restore elsewhere.
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01-11-2014, 10:19 PM #8Web Hosting Evangelist
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I use Ramnode, I had a similar problem, but I can connect through the browser (java and vnc) with this fix the problem of putty.
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01-11-2014, 10:35 PM #9New Member
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Sorry to hear
sorry to hear your VPS was down; and your files were not online. Maybe it's time to shop around a bit.
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01-11-2014, 10:44 PM #10Solid State
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01-12-2014, 08:12 AM #11Temporarily Suspended
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files
i got all importent files back from my vps hosting company admins
thnz to all for the replay
and a big thnz to the admins
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01-12-2014, 10:55 AM #12Disabled
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Glad to hear it. Make sure you back up in the future so you won't have to worry about the same thing occurring
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