About Us
Zap5 Networks is a recognized premier provider of strategic IT services designed specifically for small and mid-tier organizations. Zap5 Networks has been doing web hosting worldwide since 2007 and has established an unbeatable track record for customer satisfaction and service. Zap5 Networks operates multiple hosting divisions.

Z5N is launching a new hosting brand in 2014 Q1/Q2 and are hiring a Division Operations Manager specifically for this new brand.

Division Operations Manager

We are looking for a motivated and experienced person with a previous background in hosting management for our small well-established and reputable IT services company. This person will be responsible for managing operations and daily tasks with one of our up-and-coming hosting divisions. This person should have abundant knowledge with the web/vps hosting industry and have previous experience to back it up. This person will serve as a "swiss-army-knife" type of employee and should posses talents in multiple areas of the industry and have an entrepreneurial attitude.

The ideal candidate will have the following skills, attributes and qualifications:

Essential Responsibilities:
  • Manage business operations in assigned divisions to achieve company goals.
  • Evaluate division performance and recommend new strategies for performance improvements.
  • Resolve business issues and ensure that all escalated issues are closed.
  • Address business inquiries from customers and team members in a professional manner.
  • Identify resources, assign workloads and manage schedules to ensure timely deliveries.
  • Develop and enforce best practices to ensure operational efficiency.
  • Develop new business programs to meet productivity and revenue goals.
  • Identify areas of improvements and concerns and accordingly develop action plans.
  • Process client invoicing promptly and oversee business accounting processes.
  • Various other duties as required.

  • Experience with WHMCS, VPSs and SolusVM is an asset
  • Previous experience running/managing a web hosting company is preferred
  • High school, college or university graduate preferred
  • Fluent in the English language
  • Must be computer savvy and have reliable access to the internet
  • Excellent communications and interpersonal skills with experience leading a team and the ability to see projects through to completion

Negotiable. Depends on qualifications and experience.
This is a remote position.

To apply, please send your resume, cover-letter and salary expectations to [email protected]. Tell us a little bit about yourself and why you're interested in the position that you're applying for. Creative applications stand out and are looked upon favorably. Be prepared to receive a written knowledge exam or phone interview.

- Please NO outsourced companies.
- Please NO phone calls, livechats, tickets, etc.
- Only qualified candidates will be contacted. You will be contacted if further dialogue is needed.
- Be sure to include the title of the position for which you are applying.