Ok, so lets say about a week before I had to pay for a dedicated server I sent in a cancellation request, they proceed to charge me for another month after billing period is over, I then email them, they CREDIT me money to their website. Since all of this was their fault I should get money back though, right?
That depends. Did they confirm your cancellation request? According to their TOS/Billing Policy is 1 week notice sufficient? What is their refund policy? You should ask them to refund the original purchase source.
As Kubi noted, you need to look at their TOS/Billing Policy and see what you agreed to. Technically, if you didn't read their TOS/Billing Policy before ordering your service, you may have agreed to this without knowing.
If their TOS/Billing Policies don't state anything about this, then you could argue that you should receive your money back instead of credit.
Always first double check what you agreed to (especially if you hadn't read it yet prior to your purchase).
David Byrne | Dedispec, LLC. Low Priced DDoS Protected Dedicated Servers | Cloud Hosting | Colocation | West Virginia & Kansas City www.dedispec.com - [email protected]
If you did cancel correctly as per their cancellation policy, then your provider should be refunding your money instead of issuing a credit.
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Very true is life and business. If you want to cancel and not have to pay another month you need to be proactive about things. Learn the billing cycle and this will help as well as your provider's policies.