Results 1 to 8 of 8
  1. #1

    terrible experience with enotch.com

    network offline for almost 12hours
    not one response ticket

    when recovered , no explanation


    3 days later, now my server is offline again still no response from their support

    enotch.com sucks

  2. #2
    Join Date
    Jan 2011
    Posts
    288
    Then it is time for you to look for new provider.
    Failure is success if we learn from it.

  3. You should consider moving to a new provider. I've heard about servers not being delivered from Enotch.

  4. #4
    Join Date
    Mar 2003
    Location
    /root
    Posts
    23,991
    Quote Originally Posted by cosbeta View Post

    when recovered , no explanation

    So, just a silent treatment ?

    Specially 4 U
    Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
    JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
    Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx

  5. #5
    What type of hosting are you getting from the company you are having issues with? Dedicated Server? Reseller, etc. ? I would read their billing policies and SLA ... you should receive better support than that. Make sure to backup your data.... that is probably the best advice I can give... don't let your data get compromised. I hope things get better.
    Lee Linton | Sr. Account Manager | HIVELOCITY
    Everything Bare Metal
    GLOBAL DATA CENTERS | NORTH AMERICA | EUROPE | APAC |

  6. #6
    Join Date
    Mar 2013
    Posts
    1,328
    Quote Originally Posted by cosbeta View Post
    when recovered , no explanation
    Pretending nothing happened?

  7. #7
    Join Date
    May 2013
    Location
    India
    Posts
    747
    Be armed with proper backups when you get access back to your server and look for a new provider.

  8. #8
    down again, the third time of recent 20 days , each time for 10-24 hours

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