Results 1 to 8 of 8
  1. #1

    terrible experience with

    network offline for almost 12hours
    not one response ticket

    when recovered , no explanation

    3 days later, now my server is offline again still no response from their support sucks

  2. #2
    Join Date
    Jan 2011
    Then it is time for you to look for new provider.
    Failure is success if we learn from it.

  3. #3
    You should consider moving to a new provider. I've heard about servers not being delivered from Enotch.

  4. #4
    Join Date
    Mar 2003
    Quote Originally Posted by cosbeta View Post

    when recovered , no explanation

    So, just a silent treatment ?
    Specially 4 You
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  5. #5
    What type of hosting are you getting from the company you are having issues with? Dedicated Server? Reseller, etc. ? I would read their billing policies and SLA ... you should receive better support than that. Make sure to backup your data.... that is probably the best advice I can give... don't let your data get compromised. I hope things get better.
    Lee Linton - Hivelocity Hosting- Dedicated Account Manager
    Bare Metal Servers. Colocation. Private Cloud.
    Customers in over 130 countries. Privately Owned and Operated Data Centers.
    Limited Supply Outlet Server Specials

  6. #6
    Join Date
    Mar 2013
    Quote Originally Posted by cosbeta View Post
    when recovered , no explanation
    Pretending nothing happened?

  7. #7
    Join Date
    May 2013
    Be armed with proper backups when you get access back to your server and look for a new provider.

  8. #8
    down again, the third time of recent 20 days , each time for 10-24 hours

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