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  1. #1
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    Question The problem resides at me or at my server provider - new allocated IP addresses are

    The problem resides at me or at my server provider - new allocated IP addresses are not working

    Here the short story.
    I have got dedicated server from servermania for a very good deal 9 months ago.

    At the beginning they gave me 1 primary and 5 additional ip addresses.

    Everything was awesome.

    Recently i requested more ip as being their loyal customer and they gave me another range of ips total 12 new. Their support is great i can say that.

    Now here the question comes. These new ips are on different range.

    I have been struggling to make them work since yesterday.

    The status

    My primary address is :

    198.245.73.82 , 255.255.255.248 , 198.245.73.81

    The first ip range i have is 82-86
    Now all these 5 additional ip addresses are working on my hyper v virtual machine.

    Both hyper V and main host operation systems are windows server 2012

    The new allocated ip addresses are

    23.250.14.162 , 255.255.255.240 , 23.250.14.159

    Range 162-174

    But none of these are working on my virtual machine.
    I contacted support and at the end they said they routed new ip addresses correctly and they require host machine root password to check further.

    I am asking what will you check but no answer to that.

    Here i am showing all network config and waiting your solution suggestions

    Thank you

    host config 1: http://fc05.deviantart.net/fs70/f/20...pg-d6zxynn.png
    host config 2: http://fc00.deviantart.net/fs71/f/20...pg-d6zxyng.png
    host config 3: http://fc09.deviantart.net/fs70/f/20...pg-d6zxynd.png
    host config 4: http://fc05.deviantart.net/fs70/f/20...pg-d6zxyn8.png
    host config 5: http://fc04.deviantart.net/fs70/f/20...pg-d6zxymz.png
    host config 6: http://fc08.deviantart.net/fs71/f/20...pg-d6zxyn6.png
    host config 7: http://fc07.deviantart.net/fs71/f/20...pg-d6zxymn.png
    host config 8: http://fc06.deviantart.net/fs71/f/20...pg-d6zxymg.png
    host config 9: http://fc00.deviantart.net/fs71/f/20...pg-d6zxym9.png
    hyper v config 1: http://fc02.deviantart.net/fs70/f/20...pg-d6zxylx.png
    hyper v config 2: http://fc07.deviantart.net/fs71/f/20...pg-d6zxylo.png
    hyper v config 3: http://fc08.deviantart.net/fs70/f/20...pg-d6zxylc.png
    hyper v config 4: http://fc08.deviantart.net/fs71/f/20...pg-d6zxyl6.png
    hyper v config 5: http://fc08.deviantart.net/fs71/f/20...pg-d6zxyku.png
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  2. #2
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    Here on virtual hyper v operation system at the beginning given ips are working but the news are not screenshots

    First one given at the same subnet of primary ip

    http://fc01.deviantart.net/fs71/f/20...pg-d6zzz7u.png

    And here one of the ip from new range different subnet not working

    http://fc03.deviantart.net/fs71/f/20...pg-d6zzz80.png
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  3. #3
    Hello,


    Ask them to see how they routed the new IPs to your server, maybe they have routed all new IPs to the primary IPs of your server, so you should try the primary ip of your server as gateway.
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  4. #4
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    Talking

    Quote Originally Posted by HSN-Saman View Post
    Hello,


    Ask them to see how they routed the new IPs to your server, maybe they have routed all new IPs to the primary IPs of your server, so you should try the primary ip of your server as gateway.
    thank you very much i am going to ask right away


    also all images can be downloaded from this link as a zip file

    http://www.monstermmorpg.com/networkconfig.zip


    thumbs up given also
    Last edited by MonsterMMORPG; 12-30-2013 at 08:09 AM.
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  5. #5
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    pinging : 198.245.73.81 - all worked
    pinging : 23.250.14.159 - all failed

    is this expected ?

    i tried at hosting operation system

    also tried pinging 23.250.14.159 at virtual machine but it also failed
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  6. #6
    huh? wait.

    Why are you trying to configure 23.250.14.159 as your gateway?

    if you say 23.250.14.162 , 255.255.255.240

    your range should be following

    CIDR 23.250.14.160/28
    Subnet 255.255.255.240
    Gateway 23.250.14.161
    Primary IP 23.250.14.162
    Last Usable IP 23.250.14.174

    It means you have to configure 23.250.14.161 as your gateway and not .159

    Can you please check this?
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  7. #7
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    Quote Originally Posted by HSN-Saman View Post
    huh? wait.

    Why are you trying to configure 23.250.14.159 as your gateway?

    if you say 23.250.14.162 , 255.255.255.240

    your range should be following

    CIDR 23.250.14.160/28
    Subnet 255.255.255.240
    Gateway 23.250.14.161
    Primary IP 23.250.14.162
    Last Usable IP 23.250.14.174

    It means you have to configure 23.250.14.161 as your gateway and not .159

    Can you please check this?

    YESSSS now works

    you should be ashamed Servermania

    I asked them many times what are the correct configuration they kept told me 159
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  8. #8
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    HSN-Saman you are truly expert at network man thank you
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  9. #9
    Happy to hear it is solved.

    Humans make failures

    Quote Originally Posted by MonsterMMORPG View Post
    YESSSS now works

    you should be ashamed Servermania

    I asked them many times what are the correct configuration they kept told me 159
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  10. #10
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    Quote Originally Posted by HSN-Saman View Post
    Happy to hear it is solved.

    Humans make failures
    yes

    but i can say that their support is super fast
    you are getting reply very quickly

    although in this particular case they and me wasted to much time
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