This platform offer is optimized to serve as a cloud platform. Cloud software and installation of software is not included. We can install and manage Cloudstack, Onapp or Openstack cloud software for your company on request as an optional service.

Swiftway Benefits & Advantages
For questions please mail to [email protected]

STANDARD SLA (Standard SLA included with all servers ordered after 10/5/2013)
Credits issued per month cannot exceed 100% / month.

Hardware Replacement within 90 Minutes Compensation 20% credit for the affected service if we fail to replace it in time.


Description:
90 Minutes is the longest time our clients have to wait for Swiftway to replace broken hardware parts.
The time is measured from the moment we completed troubleshooting a reported issue and determine that the issue is hardware related.

First Response to Support Ticket Within 15 minutes Compensation 10% credit for
the affected service if we fail to respond in time

Description:
Swiftway makes the guarantee that the first respond to a ticket is always within 30 minutes.
The time is measured from the minute your ticket is received by our system and a ticket number is issued to you.

Ticket Update Frequency guaranteed within 2 hours Compensation 10% credit for the affected service if we fail to update you in time

Swiftway guarantees that the longest amount of time our clients will have to wait for an update on a open ticket while we are working on the ticket is 2 hours.
The time is measured from the last moment we responded to the ticket.

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Cloud starter platform

Traffic: 1Gbps Flatfee dedicated unmetered
IP space: 61 usable IPs included in this package

One server for controller and backup functions.

  • E3-1240v2 Quad Core w/ HT CPU
  • IPMI with KVM/IP and remote media
  • 16 gigabyte DDR3 ram
  • LSI 9240-4i 4 Port RAID controller
  • 2 x 1TB Western Digital Caviar Raid-Edition RAID-1
  • 2 x 3TB Seagate Raid-Edition 64MB ST33000650NS in Raid-1 for SAN backups
  • Standard SLA

2 x Hypervisor servers with each the following specification:
  • 2 x E5-2620 Six Core w/ HT CPU
  • IPMI with KVM/IP and remote media
  • remote reboot function
  • 128 gigabyte DDR3 ram
  • 2 x 1TB Western Digital Caviar Raid-Edition RAID-1
  • 4 gigabit NICS
  • Standard SLA

Data stores

  • 1TB storage on our shared SAN

TEST IP CHICAGO: 46.21.154.10
TEST IP NETHERLANDS: 194.126.175.130

USA - Chicago
One time setup fee $1799,-
Monthly fee $1799,-
Payment per three months in advance

Netherlands
One time setup fee $1799,-
Monthly fee $1799,-
Payment per three months in advance

Additional Hypervisor nodes

Node comes with 29 usable IPs and 25TB traffic added to your cloud

  • 2 x E5-2620 Six Core w/ HT CPU
  • IPMI with KVM/IP and remote media
  • remote reboot function
  • 128 gigabyte DDR3 ram
  • 2 x 1TB Western Digital Caviar Raid-Edition RAID-1
  • 4 gigabit NICS
  • Standard SLA


Chicago
Setup fee $499,-
Monthly $499,-
Payment per three months in advance

Netherlands
Setup fee $499,-
Monthly $499,-
Payment per three months in advance

Additional Data stores on our SAN

$100,- per month per 1TB

Howto order? mail to [email protected]
TEST IP CHICAGO: 46.21.154.22
TEST IP FREMONT: 94.100.23.114
TEST IP NETHERLANDS: 194.126.175.130

- 24x7x365 Support via our support desk
- Our own high quality BGP network AS35017
- Onsite engineer

Payment questions

- We accept Paypal Mass Pay, Paypal standard, Moneybookers, Bank wire transfers. On High end servers, first payment by bank wire required.
- We invoice in advance, billing cycle starts at the delivery date of the server.
- Prices are excluding VAT

Individuals and companies outside the EU do not have to pay VAT.
European companies with a EU VAT ID do not have to pay VAT.

Abuse / DMCA

- DMCA - we honor DMCA and give clients 24 hours to remove the content or file a counter DMCA
- First 5 DMCA/ABUSE per month per customer account gets handled free of charge. DMCA/ABUSE over 20 per account per month are charged at an administrative fee of $2,- per VALID (so fake DMCA does not count) DMCA/ABUSE request that we need to process. The fee is charged to cover some of our true costs handling and investigating DMCA/ABUSE requests. You will always be notified if we get a valid DMCA/ABUSE request and if you file and win a counter DMCA, then the request is not counted as a valid request.

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About Swiftway
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Swiftway, a leading quality business provider of dedicated servers, has seven years of Internet experience and thousands of dedicated servers online today for clients in over 60 countries. Swiftway has the experience and expertise to help your organization meet the ever increasing demand for high-end hosting solutions.

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Offers are only valid for new customers.
For existing customers we have different offers. If you are a Swiftway customer and you want to expand your business, then please contact us with your requirements and we will give you a custom quote.

* Server come with IPMI supporting KVM/IP with remote media support and remote reboot
* No OS installed - customer can install their OS remotely using IPMI or ask us to install the OS for you at a one time installation fee.

Speedtest Swiftway AS35017 network Evoswitch, Netherlands
Speedtest Evoswitch Netherlands http://speedtest-netherlands2.swiftway.net/

Speedtest Swiftway AS35017 network 350E Cermak, Chicago
Speedtest 350E Cermak http://speedtest-chicago1.swiftway.net/


Our website: http://www.swiftway.net
WHT wiki: http://www.webhostingtalk.com/wiki/Swiftway
Mail to [email protected] for questions, orders or details.
Follow Swiftway on Twitter - 14500+ followers

Contact Swiftway:

Mail: [email protected]
Customers get a 24/7 emergency phone number to escalate emergency tickets to Swiftway