Results 1 to 25 of 35
-
12-23-2013, 08:17 AM #1WHT Addict
- Join Date
- Nov 2011
- Posts
- 130
What are the things that can get your shared account suspended?
Hi, noob question;
As stated in the title - apart from exceeding disk space, bandwidth and hosting illegal content.
Note: I'm excluding unlimited space and bandwidth from the question.
Regards.
-
12-23-2013, 08:25 AM #2Web Hosting Master
- Join Date
- Dec 2007
- Location
- LocalHost
- Posts
- 1,317
Excessive server resources usage ( CPU / Memory).
█ YagHost - Fast Reliable Hosting Since 2009
█ Managed VPS - NVMe DirectAdmin
█ Web Hosting - NVMe SSD, AMD EPYC, 10 Gbps (US, Europe, Singapore)
-
12-23-2013, 08:26 AM #3Newbie
- Join Date
- Dec 2013
- Posts
- 6
High amount of visitors in a short period of time. For example 2000 visits in 15 minutes.
-
12-23-2013, 08:31 AM #4Retired Moderator
- Join Date
- Oct 2010
- Posts
- 5,079
It should be in the terms of service of a host. The one obvious additional example I can think of is sending spam. Sometimes suspending an account is the only way to stop the spam going out. In an ideal world, there'd be no malicious customers, only ones who haven't realised that what they are doing counts as spam. A simple e-mail would lead to them apologising and stopping.
But we're not in that world. Perhaps they get that e-mail immediately, so they'll happily apologise and stop but it takes a while. Or perhaps it's deliberate and they'd only stop when forced. So sometimes, it's necessary to suspend the account and then discuss the issue.Not as active on WHT as I used to be, but still drop in and receive email notifications from here.
My personal blog site: https://www.oakleys.org.uk/blog
-
12-23-2013, 08:34 AM #5Temporarily Suspended
- Join Date
- Dec 2013
- Posts
- 1
Exceeded CPU abuse also leads to suspend
-
12-23-2013, 08:36 AM #6Disabled
- Join Date
- Jun 2011
- Location
- Indonesia
- Posts
- 1,776
high cpu usage, high mysql usage or you dispute your payment
-
12-23-2013, 08:37 AM #7Newbie
- Join Date
- Dec 2013
- Posts
- 17
Filesharing
Abusive CPU/RAM Scripts
Sending High Volumes of SPAM/Incorrect Delivered Mail.
This does depend on the providers ToS of course.
-
12-23-2013, 08:42 AM #8WHT Addict
- Join Date
- Nov 2011
- Posts
- 130
How can I check all these in term of easily understandable numbers before purchasing any plan? Basically so that I can avoid them before the host suspended my account out of the blue.
Also, does mass forum emails to members count as spam?
If not, then same as my first question i.e. in understandable number for limit.
Add:
Even when the disk limit is not transgressed?Last edited by noobs; 12-23-2013 at 08:45 AM. Reason: Add question.
-
12-23-2013, 08:47 AM #9Retired Moderator
- Join Date
- Oct 2010
- Posts
- 5,079
Several things:
Most hosts will publish an Acceptable Use Policy, often abbreviated to AUP. Read it, and the other terms of service, carefully.
If you're in any doubt, send them an e-mail to explain what you want to use the site for. Ask if it's OK by their terms. That's what I was really saying in my earlier post about spam: Work with them. Discuss any concerns you have about what's allowed.
As for forum e-mails, spam is e-mailing anyone who has not explicitly asked to be added to your mailing list. If someone has signed up for your forum, then you may e-mail them and it would not be spam. If someone asks to close their account on the forum, then you'd need to honour that and not e-mail them again.
Some hosts have terms in there about "mass mailing". That's distinct from spam, so ask them if you're worried. Shared hosts will have an hourly limit of messages you can send, so use the forum settings to throttle any routine mailings you do to all members - that way they don't all go out at once.Not as active on WHT as I used to be, but still drop in and receive email notifications from here.
My personal blog site: https://www.oakleys.org.uk/blog
-
12-23-2013, 09:18 AM #10Web Hosting Master
- Join Date
- Jan 2010
- Posts
- 856
DOING NOTHING?
if you have an account without an INDEX page.
Red flag to get suspended.
Noticed when some accounts with registered domains are operating without an index page.
What is you see an account using over 1GB disk space and moderate traffic but without an index page.
Also sites whose main index page are password protected.█▌ Cheapest Domain Registration Service & Shared Hosting Solutions .
█▌ Skrill, Perfect Money, AdvCash, Webmoney,Monero, Neteller, BitCoin, Payeer, Crypto.
█▌ Instant Domain Name Registration - Over 700+ Extensions x3reg.com!
-
12-23-2013, 09:30 AM #11Web Hosting Master
- Join Date
- Sep 2013
- Location
- Canada
- Posts
- 656
spam, adult content, ililegal content, abuse of ressources, etc
there is many reasons, you shouls read your host tos/aup.Hostabulous 🔗 cPanel (Cloudlinux) & Plesk (Windows DC 2016) Hosting 🔗 R1Soft CDP backups
No Gimmicks 🍁 Proudly Canadian
-
12-23-2013, 09:42 AM #12Web Hosting Master
- Join Date
- Mar 2013
- Posts
- 1,328
A good webhosting is automatically protected against phishing, spamming, UDP DoSing gameservers, port scanning etc. etc.
-
12-23-2013, 09:46 AM #13Temporarily Suspended
- Join Date
- Dec 2013
- Posts
- 5
Malicious scripts can run and over-use the CPU.
Also, if exceeding the limit of entry-processes your account can be suspended.
I think that it's better that you read the hoster's Terms of Agreement. Or you can just ask them via live support...
-
12-23-2013, 09:48 AM #14Temporarily Suspended
- Join Date
- Dec 2013
- Posts
- 15
Actually when you sign up with any web hosting company you accept their rules. In the most cases web hosting providers start to warn you about your account in case you are doing something wrong.
So you have account - if you do something wrong - you are warned - if you ignore warning you most likely will get your account closed really soon.
But if you doubt - go ahead and ask your provider, tell what you are going to do and if that possible.
-
12-23-2013, 10:15 AM #15Web Hosting Master
- Join Date
- Apr 2001
- Location
- Paradise
- Posts
- 12,052
non payment or chargebacks
█ Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
█ LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
█ Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
█ DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore
-
12-23-2013, 10:58 AM #16Web Hosting Master
- Join Date
- Apr 2009
- Location
- New York City
- Posts
- 5,169
In order to not get your account suspended you must be sure to follow and agree to the hosts terms of service. Don't host porn. Also make sure to not host any intensive scripts that will cause your CPU to run under heavy loads.
Next be sure always to keep a index page in your home directory you don't want anyone being able to see all your files in your director it's a bad security problem.
One thing above all if you don't want to have your site suspended then just be sure to read the terms of service / use and to follow them.
-
12-23-2013, 11:01 AM #17Disabled
- Join Date
- Oct 2013
- Location
- Everywhere
- Posts
- 696
Spamming or hacked sites
-
12-23-2013, 11:01 AM #18Web Host Reviewer
- Join Date
- Feb 2006
- Location
- Kepler 62f
- Posts
- 16,703
|| Need a good host?
|| See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
||
-
12-23-2013, 11:20 AM #19Disabled
- Join Date
- Dec 2010
- Location
- 127.0.0.1
- Posts
- 5,732
-
12-23-2013, 06:09 PM #20WHT Addict
- Join Date
- Nov 2011
- Posts
- 130
Somewhat sad that only one person actually read my second post.
By sheer luck, I found the answer I'm looking for. Site5 seems to be the most transparent as they have the Resource Points system which allow a customer to see the numbers.
After reading the explanation on Site5, I have to change my mind and that UNLIMITED is actually not bad at all and perhaps much better than limited disk space and bandwidth.
Point is, with so many restriction on shared hosting, I don't see any point in having limited large disk space or limited large bandwidth allocation for personal usage. What seems to be more important to look at when choosing a shared host is the max allocated CPU/memory usage per user.
Do correct me if I'm wrong.
Also, are there any other hosts out there that offer something similar to Site5 Resource Points? Just as a note, I'm not referring to TOS/AUP, I'm referring to easily understandable numbers for customers to check.
-
12-23-2013, 07:15 PM #21Web Host Reviewer
- Join Date
- Feb 2006
- Location
- Kepler 62f
- Posts
- 16,703
|| Need a good host?
|| See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
||
-
12-23-2013, 07:43 PM #22Web Hosting Master
- Join Date
- Aug 2004
- Location
- Canada
- Posts
- 3,785
Here's a few I can think of:
- Trademark Infringement
- Copyright Infringement
- Malware
- SPAM / UCE
- System Resource Abuse
- Malicious Activity
- Chargeback / Payment Dispute
- Non payment
- Illegal Activity
A few are more generic which could have many more sub categories. A lot of these though providers contact the user before acting on it. A few though can be far more serious and result in immediate suspension or even termination.█ Tony B. - Chief Executive Officer
█ Hawk Host Inc. Proudly serving websites since 2004
█ Quality Shared and Cloud Hosting
█ PHP 5.2.x - PHP 8.1.X Support!
-
12-23-2013, 08:10 PM #23Junior Guru
- Join Date
- Jun 2012
- Location
- London
- Posts
- 185
In terms of file sharing, if there is a certain percent of files stored that are not being actively used in a website then this could get you suspended by some hosts, as we are here to host your live active websites.
Jordan D - DeguWeb Ltd
Shared cPanel hosting ~ Softaculous ~ 24x7x365 Support
1 hour first response support guarantee, we focus on quality and not being cheap
-
12-23-2013, 08:25 PM #24WHT Addict
- Join Date
- Nov 2011
- Posts
- 130
-
12-23-2013, 08:27 PM #25Disabled
- Join Date
- Oct 2013
- Location
- Everywhere
- Posts
- 696
Similar Threads
-
My provide suspended my account due to I created fake cpanel domain account
By tihhc in forum Reseller HostingReplies: 8Last Post: 08-27-2012, 06:28 AM -
PCI Scan - Shared HostGator Account Suspended??
By asparagus in forum Ecommerce Hosting & DiscussionReplies: 6Last Post: 07-16-2012, 05:34 PM -
Hostgator suspended my account and blocked my billing account
By leptoon in forum Web HostingReplies: 22Last Post: 05-18-2011, 11:49 AM -
How do I modify a suspended account page for one account?
By jonmck1234 in forum Hosting Security and TechnologyReplies: 13Last Post: 02-10-2004, 12:48 PM