I need advise in choosing hosting provider in Panama. We are currently using Rackspace with DC in USA.
Our general requirements are the following:
1. Location - Panama
2. DC with TIER 3 certification
3. Hosting must provides dedicated servers
4. A 24x7x365 Support Team. Replies to each support ticket within 1-2 hours.
5. SLA on hardware replacement. X-Hour Hardware Replacement Guarantee (where x < 2 hours)
6. Intel based servers, HP/IBM/SuperMicro would be preferred.
7. Availability of IP KVM would be preferred
Could anyone suggest premium hosting provider in Panama? As I see on the website of uptime institute - there is at least one DC TIER IV, but I can't find any providers in that DC.