Jitin S: Welcome to the support help desk. How may I assist you today?
09:24Ravi: what is price of .com transfer under promo
09:25Jitin S: Please give me a moment to check this.
09:28Jitin S: Ravi as of now there is a promo only for new .com registrations and not on transfer ins. So the price for a .com domain transfer would be INR 551.28 as shown under Manage prices.
09:29Ravi: But on your website, you have mentioned that promo price is applicable on new registration and transfer
09:29Ravi: One minute I am giving you link
09:29Ravi: Here I am quoting also from your website
09:30Ravi: Until the 31st of December, 2013, you can get the world’s most popular TLD, .COM, at unbeatable prices of only Rs. 540. We’re offering this exclusive price on both Registrations and Transfer-Ins.
09:34Jitin S: Please give me a moment I am confirming this.
09:42Jitin S: can you please confirm your reseller id
09:42Ravi: Reseller Id: xxxxxx
09:44Jitin S: thank you. I request for your patience I am confirming this information on promo for transfer in
09:50Jitin S: Ravi your reseller account is under our Global account and the promos page that you were referring to our applicable only for our resellers having indian account. The promo URL incase of your account is http://www.resellerclub.com/promos
and here there is no promo on .com transfer ins.
09:51Ravi: First: ResellerCLub all promos are application to all regions.
09:52Ravi: Second: On global page also, it is mentioned that promo price is not applicable on renewals
09:52Ravi: That means it is applicable on new registration and transfer
09:53Ravi: If any promo is not applicable on transfer, it is clearly mentioned on your promo page
09:53Ravi: Like it is mentioned for .ME
09:54Ravi: also mentioned for .IN
09:54Ravi: and for many others
09:55Jitin S: Ravi I request you to please contact your account manage Anmol Sharma at [email protected]
and discuss this further. The account managers are not available on weekends so I request you to please shoot out an email and you will surely be updated by Monday.
Jitin S: Ravi we do have certain promos applicable only to our global resellers and vice versa.
10:15Ravi: Do you have any example for this
10:15Ravi: I have been using RC for more than 6 years
10:16Ravi: And as I can remember, RC has divided into regions recently only (1-2 years)
10:17Ravi: And even after division into versions regions, all promos are applicable for all regions
10:17Ravi: Can I ask you one thing, how long you have been support staff of RC
10:18Jitin S: Ravi I apologize for this but I can assure you your account manager is the best person to give you more information about available promos.
10:18Jitin S: I am with the support team for past 5 months.