I have with them for almost 1 year but i have to leave them.
1. Supports are slow - Slow in answering tickets whenever there is problem. Silence without telling you the status.
2. Jonanthan is the only one who works. The rest support is useless who can't help you resolve matter.
Overall design is quite easy on the eye, I would give it at least 8.5/10
Some things I can add:
- the About Us page is very boring (I don't know what's with me and About Us pages but I've browsed through thousands and still see a majority of them with plain text, corporate talk and no engagement). Especially for a site with a small number of sections, you would want each section to show how great you are. Add visuals, be compelling, be friendly and really show what you are all about.
- I would personally move the Promotions section on the Main Menu Bar, you want it to receive more exposure and get an attention right from the get-go