Results 1 to 9 of 9
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12-18-2013, 12:40 PM #1Newbie
- Join Date
- Feb 2011
- Posts
- 21
FTP Problem not solved by OVH and Cpanel Team Help please
Hello sir
i have FTP problem from the 3 weeks so i have contact with cpanel team about this and they have taken time as 7 days to try to solve this issue and during this time many communication take place as enable/disable firewall, stop, add port etc and also from ovh about blocking port from ovh. lastly both have failed to solve my problem of my server so please try to solve this issue.
last reply by cpanel team
A report of 'filtered' is unambiguous. It means that the traffic is being filtered before reaching the designated IP/port. If it reached an open port, you would get a result of 'open'. If it reached a closed port, you would receive a report of 'closed', but 'fiiltered' means something is blocking the traffic. This would be either a firewall at the server, a hardware firewall, or networking/routing configurations. cPanel does not provide any support for the firewall or networking configurations.
--
Michael H. Maciukiewicz Jr.
Technical Analyst III
cPanel Inc.
my FTP not working in anyway as pro-ftp, pure-ftp , active, passive, default mode, SFTP etc
Status: Connecting to 198.50.155.142:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 25 allowed.
Response: 220-Local time is now 11:37. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 5 minutes of inactivity.
Command: USER ......
Response: 331 User ....... OK. Password required
Command: PASS *****************
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (198,50,155,142,136,155)
Command: MLSD
Response: 150 Accepted data connection
Response: 226-Options: -a -l
Response: 226 27 matches total
Error: Connection timed out
Error: Failed to retrieve directory listing
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12-18-2013, 01:08 PM #2The Linux Specialist
- Join Date
- Mar 2003
- Location
- /root
- Posts
- 23,991
Moved > Hosting Security and Technology.
Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
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12-18-2013, 02:43 PM #3Mostly Retired!
- Join Date
- Nov 2002
- Location
- Portland, Oregon
- Posts
- 2,992
I'm 99.9% certain that the virtualization layer is OpenVZ.
I'm 99.9% confident that the firewall is CSF.
I'm 99.9% confident that FTP will fire up immediately after disabling CSF completely.
I'm 100% sure this should not be considered a "fix".
----
You likely need to configure CSF for PASV.
In /etc/csf/csf.conf create the passive FTP hole:
# Allow incoming TCP Ports
TCP_IN = "20,21,22,25,28,53,80,110,143,443,465,587,993,995,2077,2078,2082,2083,2086,2087,2095,2096,50000:51000"
In /etc/pure-ftpd.conf, uncomment the PassivePortRange directive and change to the following:
# Port range for passive connections replies. - for firewalling.
PassivePortRange 50000 51000
Stop/Start CSF and restart Pure FTP.
root:/# csf -x; csf -e;
root:/# /etc/init.d/pure-ftpd restart
You should be able to pull a directory listing now. If not, something else is wrong in your CSF.
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12-19-2013, 02:26 AM #4Newbie
- Join Date
- Feb 2011
- Posts
- 21
i have done that you was suggested to me but FTP not working.
today OVH reply me to do something as
If you could remove
2001:41D0:2:03ff:ff:ff:ff:ff dev eth0
default via 2001:41D0:2:03ff:ff:ff:ff:ff
and give us the output of some commands:
ip -6 route
ifconfig
but when i removed it , my all site has been offline or not working on server.
and now FTP output shown
Status: Connecting to 198.50.155.142:21...
Error: Connection timed out
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to 198.50.155.142:21..
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12-19-2013, 03:09 AM #5WHT Addict
- Join Date
- Oct 2004
- Location
- Budapest
- Posts
- 128
Do you have cloudlinux installed?
hosting55.com
Premium Shared Hosting since 2004 - - daily backups, redundant dns, Cloudflare Certified Partner, non oversold servers, 99.9+% uptime
Webhosting worldwide - USA, DE, JP -- BTC, PayPal, BankTransfer accepted
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12-19-2013, 03:26 AM #6Newbie
- Join Date
- Feb 2011
- Posts
- 21
not installed cloudlinux but i am using cloudflare.com
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12-19-2013, 03:31 AM #7WHT Addict
- Join Date
- Oct 2004
- Location
- Budapest
- Posts
- 128
try to load this module:
/sbin/modprobe ip_conntrack_ftp
add it in: /etc/sysconfig/iptables-config
after then restart ftp service
try to flush iptables with iptables -Fhosting55.com
Premium Shared Hosting since 2004 - - daily backups, redundant dns, Cloudflare Certified Partner, non oversold servers, 99.9+% uptime
Webhosting worldwide - USA, DE, JP -- BTC, PayPal, BankTransfer accepted
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12-19-2013, 06:31 AM #8Newbie
- Join Date
- Feb 2011
- Posts
- 21
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12-19-2013, 06:52 AM #9Newbie
- Join Date
- Feb 2011
- Posts
- 21
yes, now server in rescue mode
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