Results 1 to 9 of 9
  1. #1

    FTP Problem not solved by OVH and Cpanel Team Help please

    Hello sir

    i have FTP problem from the 3 weeks so i have contact with cpanel team about this and they have taken time as 7 days to try to solve this issue and during this time many communication take place as enable/disable firewall, stop, add port etc and also from ovh about blocking port from ovh. lastly both have failed to solve my problem of my server so please try to solve this issue.

    last reply by cpanel team

    A report of 'filtered' is unambiguous. It means that the traffic is being filtered before reaching the designated IP/port. If it reached an open port, you would get a result of 'open'. If it reached a closed port, you would receive a report of 'closed', but 'fiiltered' means something is blocking the traffic. This would be either a firewall at the server, a hardware firewall, or networking/routing configurations. cPanel does not provide any support for the firewall or networking configurations.

    --
    Michael H. Maciukiewicz Jr.
    Technical Analyst III
    cPanel Inc.


    my FTP not working in anyway as pro-ftp, pure-ftp , active, passive, default mode, SFTP etc

    Status: Connecting to 198.50.155.142:21...
    Status: Connection established, waiting for welcome message...
    Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response: 220-You are user number 1 of 25 allowed.
    Response: 220-Local time is now 11:37. Server port: 21.
    Response: 220-This is a private system - No anonymous login
    Response: 220-IPv6 connections are also welcome on this server.
    Response: 220 You will be disconnected after 5 minutes of inactivity.
    Command: USER ......
    Response: 331 User ....... OK. Password required
    Command: PASS *****************
    Response: 230 OK. Current restricted directory is /
    Command: SYST
    Response: 215 UNIX Type: L8
    Command: FEAT
    Response: 211-Extensions supported:
    Response: EPRT
    Response: IDLE
    Response: MDTM
    Response: SIZE
    Response: MFMT
    Response: REST STREAM
    Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
    Response: MLSD
    Response: AUTH TLS
    Response: PBSZ
    Response: PROT
    Response: ESTA
    Response: PASV
    Response: EPSV
    Response: SPSV
    Response: ESTP
    Response: 211 End.
    Status: Server does not support non-ASCII characters.
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is your current location
    Command: TYPE I
    Response: 200 TYPE is now 8-bit binary
    Command: PASV
    Response: 227 Entering Passive Mode (198,50,155,142,136,155)
    Command: MLSD
    Response: 150 Accepted data connection
    Response: 226-Options: -a -l
    Response: 226 27 matches total
    Error: Connection timed out
    Error: Failed to retrieve directory listing

  2. #2
    Join Date
    Mar 2003
    Location
    /root
    Posts
    23,991
    Moved > Hosting Security and Technology.

    Specially 4 U
    Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
    JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
    Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx

  3. #3
    Join Date
    Nov 2002
    Location
    Portland, Oregon
    Posts
    2,992
    I'm 99.9% certain that the virtualization layer is OpenVZ.

    I'm 99.9% confident that the firewall is CSF.

    I'm 99.9% confident that FTP will fire up immediately after disabling CSF completely.

    I'm 100% sure this should not be considered a "fix".

    ----

    You likely need to configure CSF for PASV.


    In /etc/csf/csf.conf create the passive FTP hole:

    # Allow incoming TCP Ports
    TCP_IN = "20,21,22,25,28,53,80,110,143,443,465,587,993,995,2077,2078,2082,2083,2086,2087,2095,2096,50000:51000"

    In /etc/pure-ftpd.conf, uncomment the PassivePortRange directive and change to the following:

    # Port range for passive connections replies. - for firewalling.
    PassivePortRange 50000 51000


    Stop/Start CSF and restart Pure FTP.

    root:/# csf -x; csf -e;
    root:/# /etc/init.d/pure-ftpd restart


    You should be able to pull a directory listing now. If not, something else is wrong in your CSF.

  4. #4
    i have done that you was suggested to me but FTP not working.
    today OVH reply me to do something as

    If you could remove

    2001:41D0:2:03ff:ff:ff:ff:ff dev eth0
    default via 2001:41D0:2:03ff:ff:ff:ff:ff

    and give us the output of some commands:

    ip -6 route
    ifconfig

    but when i removed it , my all site has been offline or not working on server.

    and now FTP output shown
    Status: Connecting to 198.50.155.142:21...
    Error: Connection timed out
    Error: Could not connect to server
    Status: Waiting to retry...
    Status: Connecting to 198.50.155.142:21..

  5. #5
    Join Date
    Oct 2004
    Location
    Budapest
    Posts
    128
    Do you have cloudlinux installed?
    hosting55.com
    Premium Shared Hosting since 2004 - - daily backups, redundant dns, Cloudflare Certified Partner, non oversold servers, 99.9+% uptime
    Webhosting worldwide - USA, DE, JP -- BTC, PayPal, BankTransfer accepted

  6. #6
    not installed cloudlinux but i am using cloudflare.com

  7. #7
    Join Date
    Oct 2004
    Location
    Budapest
    Posts
    128
    try to load this module:
    /sbin/modprobe ip_conntrack_ftp

    add it in: /etc/sysconfig/iptables-config

    after then restart ftp service
    try to flush iptables with iptables -F
    hosting55.com
    Premium Shared Hosting since 2004 - - daily backups, redundant dns, Cloudflare Certified Partner, non oversold servers, 99.9+% uptime
    Webhosting worldwide - USA, DE, JP -- BTC, PayPal, BankTransfer accepted

  8. #8
    Quote Originally Posted by Hosting55 View Post
    try to load this module:
    /sbin/modprobe ip_conntrack_ftp

    add it in: /etc/sysconfig/iptables-config

    after then restart ftp service
    try to flush iptables with iptables -F
    after doing this , my server has been dead,

  9. #9
    yes, now server in rescue mode

Similar Threads

  1. New here need a problem solved
    By Pepperidge in forum New Members
    Replies: 1
    Last Post: 11-03-2012, 11:54 AM
  2. Need Small Problem Solved.
    By SysBlnk in forum Employment / Job Offers
    Replies: 3
    Last Post: 01-11-2004, 03:03 AM
  3. Problem almost solved.. advice please
    By Tea_J in forum Web Hosting
    Replies: 9
    Last Post: 11-30-2002, 06:15 AM
  4. help with installing cpanel (problem solved)
    By matt2kjones in forum Hosting Security and Technology
    Replies: 1
    Last Post: 11-28-2002, 07:16 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •