FTP Problem not solved by OVH and Cpanel Team Help please
i have FTP problem from the 3 weeks so i have contact with cpanel team about this and they have taken time as 7 days to try to solve this issue and during this time many communication take place as enable/disable firewall, stop, add port etc and also from ovh about blocking port from ovh. lastly both have failed to solve my problem of my server so please try to solve this issue.
last reply by cpanel team
A report of 'filtered' is unambiguous. It means that the traffic is being filtered before reaching the designated IP/port. If it reached an open port, you would get a result of 'open'. If it reached a closed port, you would receive a report of 'closed', but 'fiiltered' means something is blocking the traffic. This would be either a firewall at the server, a hardware firewall, or networking/routing configurations. cPanel does not provide any support for the firewall or networking configurations.
Michael H. Maciukiewicz Jr.
Technical Analyst III
my FTP not working in anyway as pro-ftp, pure-ftp , active, passive, default mode, SFTP etc
Status: Connecting to 188.8.131.52:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 25 allowed.
Response: 220-Local time is now 11:37. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 5 minutes of inactivity.
Command: USER ......
Response: 331 User ....... OK. Password required
Command: PASS *****************
Response: 230 OK. Current restricted directory is /
Response: 215 UNIX Type: L8
Response: 211-Extensions supported:
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: AUTH TLS
Response: 211 End.
Status: Server does not support non-ASCII characters.
Status: Retrieving directory listing...
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Response: 227 Entering Passive Mode (198,50,155,142,136,155)
Response: 150 Accepted data connection
Response: 226-Options: -a -l
Response: 226 27 matches total
Error: Connection timed out
Error: Failed to retrieve directory listing