Results 1 to 5 of 5
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12-18-2013, 07:24 AM #1Total Nerd
- Join Date
- Feb 2007
- Location
- Florida
- Posts
- 1,932
Looking for an on-call server management solution.
I am trying to find an on-call solution for our company so that when I am unavailable, my partner will be able to get technical support without having to wait for me.
Ideally I would like to have a per ticket solution where we can pre-pay for X tickets/hours and, in the event of a situation that requires it, we can open a ticket or place a phone call for immediate support (less than 1 hour response time). We will also consider a monthly contract as long as there is no per server fee.
The company should be familiar with both OpenVZ and KVM nodes with and without a control panel (all CentOS-based, most with SolusVM).
I would also prefer to have everything setup (server access, help desk access, pre-paid funds, etc...) prior to the need of such services so that my partner can just open a ticket or place a phone call and not have to worry about configuring SSH keys for access.-Joe @ Secure Dragon LLC.
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12-18-2013, 01:57 PM #2Web Hosting Master
- Join Date
- Jun 2003
- Location
- World Wide Web
- Posts
- 581
We are glad to help you.
You can contact us in Skype or via the livechat facility in our website https://www.supportexpertz.com
Our skype id is logic.meeting
Awaiting your response.SupportExpertz.com - the name says it all!
Managed Cloud Servers
Server Management and Monitoring
24x7 outsourced customer support
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12-18-2013, 04:31 PM #3Disabled
- Join Date
- Apr 2007
- Location
- Everywhere
- Posts
- 273
Please contact us to discuss this further more at https://attacker.net/clients/contact.php
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12-18-2013, 11:42 PM #4Temporarily Suspended
- Join Date
- May 2013
- Location
- India
- Posts
- 747
Hi,
Please contact us via our live chat in our website and we can talk about this in detail.
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12-19-2013, 02:22 AM #5Total Nerd
- Join Date
- Feb 2007
- Location
- Florida
- Posts
- 1,932
Thanks for all of the responses both to the thread and via PM. We ended up placing an order with AcuNett after a quick dialogue with them.
-Joe @ Secure Dragon LLC.
+ OpenVZ Powered by Wyvern | KVM | cPanel Hosting | Backup VPSs | LowEndBoxes | DDOS Protection
+ Florida | Colorado | Illinois | California | Oregon | Georgia | New Jersey | Arizona | Texas
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