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  1. #1
    Join Date
    Jul 2013
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    Bad Customers Forums?

    Hey folks,
    I haven't found one yet but is there a forum on here for bad customers or should I just report them to a blacklist service?
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  2. #2
    Join Date
    Jul 2013
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    Specifically I have a couple spammers I just terminated I'd like to warn my fellow hosts about.
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  3. #3
    Join Date
    Oct 2010
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    4,694
    You just have to terminate them and move on. There isn't really a "warning" system on here. (There is a "fraud and abuse" forum section in the premium / corporate members' part of the forum).
    James

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  4. #4
    Join Date
    Jul 2013
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    Quote Originally Posted by OakHosting_James View Post
    You just have to terminate them and move on. There isn't really a "warning" system on here. (There is a "fraud and abuse" forum section in the premium / corporate members' part of the forum).
    I thought so, but these guys were sneaky, only sending out a couple emails per minute over many accounts.

    Thanks.
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  5. #5
    Join Date
    May 2011
    Location
    Québec, Canada
    Posts
    212
    Hello,

    it's not a forum but you can open an account to http://www.fraudrecord.com/ and report them...

  6. #6
    Join Date
    Oct 2002
    Location
    Langley, BC
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    2,046
    It's not easy to totally block out the bad guys if they are really determined to do what they want do. We can just make it harder for them.

    Having a filter on your sign up from such as maxmind would help filter the bad guys out. Maybe do a phone verification for suspicious sign ups.
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  7. #7
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    Dec 2010
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    There is a fraud section just for Premium Members.
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  8. #8
    Ya, don't be complaining about bad customers, everyone has them, just do your best to ban them

  9. #9
    This is a good idea, havent seen a section for this on wht yet
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  10. #10
    Join Date
    Oct 2009
    Location
    London, UK
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    I find Maxmind keeps out the bad guys.
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  11. #11
    Join Date
    Mar 2011
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    3,711
    You can report them to FraudRecord or even MaxMind, if you have an account with them. What is more important is implementing measures and techniques to keep these bad guys out. Have multiple layers for verification, do manual scans on orders.
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  12. #12
    Join Date
    Apr 2011
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    Quote Originally Posted by FrapHost View Post
    This is a good idea, havent seen a section for this on wht yet
    It's a grey area that protects spammers and scammers.

    If a scammer/spammer signs up and accepts your TOS (if written properly), then your also bound to not disclose of their information publicly.

    It is insulting because it protect the criminal and will make you look bad if you blow the whistle...but there are cases where a whistle had to be blown, and you find out the person ripping of a host or designer was (or still is) ripping off others and adding up in the thousands. Sadly some are just professional criminals.

    All you can do is make it harder for them to sign-up, and if they do slip through, terminate and move on. They usually never respond to a termination because;

    1. they know the account will eventually get shut down
    2. too busy finding a new account due #1
    3. they know their wrong and can't argue against it

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