VersaWeb Take care if you need a reliable dedicated server hosting
Initially I would say that they are to be congratulated for good price =)
But, unfortunately, they aren't doing what they should do.
I rented a server there few days ago, but they said I should first pay the server, wait it's delivered to them make a IP Allocation Request. I work with virtualization, so, a server is useless if I don't have enough IPs to work, but alright, I decided to trust on them...
We have been with Versaweb for 1+ years now and IP allocation request can take a while. I would try using a different medium of communication. Try calling them during there business hours tomorrow. 1-877-690-4900. I'm sure they will be able to forward to Rob to take care of ASAP considering it's been 6 days.
I have the same issue too, http://prntscr.com/2br2no
It has been 8 days now. I tried to contact them several times via ticket but still have not received the IP allocation yet.
Each day without IPs is wasting money now.
I hate to say this, but we had a similar issue with Versaweb (and it was the reason we left them). Were waiting for over a month for a reply, ended up cancelling all servers with them and moved to a colo. I am honestly not sure how others get good response times from Versaweb for anything not trivial, I guess they do not treat everyone the same way.
Ive had the same exact issue but everytime I request for an ip allocation its within their time frame 1-4 business days, besides they won't charge you for the ip yet till its added to your server. But hey maybe they can improve this issues?