Been client of Knownhost for over a year (at least) and my VPS has been humming along nicely. This weekend my main Joomla site somehow broke completely with 404 and 500 errors all over the place and no access to PHPMyAdmin in Cpanel. No idea what went wrong.
Support patiently worked with me all day recompiling Apache, MySQL etc, and finally got me working again. No idea why the site suddenly broke but id did, and now it is up and running 100%.
Special shout out to Marjorie S. who patiently fielded the issue like a pro (very long support thread).
Sure is nice having fully managed VPS at Knownhost!