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Thread: nightmare with r1soft
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12-16-2013, 06:32 PM #1Junior Guru Wannabe
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nightmare with r1soft
Hi,
I have a big problem with r1soft cdp agent.
Since I installed the agent on the server I have problems with the disk space, /home partition is filling without a reason, lost like 300 gb of space in 3/4 hours.
I cannot remove the agent because their site is full of s*** and nothig works, outdated knowledge base.
Right now the agent is stoped, but the disk space is filling up for no reason.
Also, I see this procceses that I cannot kill
Code:root 779809 0.0 0.0 872540 1268 ? Ss Dec13 0:07 cdp_io/1/0 root 779811 0.0 0.0 872540 1268 ? Ss Dec13 0:09 cdp_io/1/1 root 779812 0.0 0.0 872540 1268 ? Ss Dec13 0:10 cdp_io/1/2 root 779813 0.0 0.0 872540 1268 ? Ss Dec13 0:10 cdp_io/1/3 root 779814 0.0 0.0 872540 1268 ? Ss Dec13 0:06 cdp_io/1/4 root 779816 0.0 0.0 872540 1268 ? Ss Dec13 0:09 cdp_io/1/5 root 779817 0.0 0.0 872540 1268 ? Ss Dec13 0:10 cdp_io/1/6 root 779818 0.0 0.0 872540 1268 ? Ss Dec13 0:10 cdp_io/1/7
Code:hcp_io/1/ 779809 root 11u REG 9,3 14892859392 17 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_0 hcp_io/1/ 779811 root 11u REG 9,3 14400421888 19 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_1 hcp_io/1/ 779812 root 11u REG 9,3 14403829760 20 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_2 hcp_io/1/ 779813 root 11u REG 9,3 14348320768 21 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_3 hcp_io/1/ 779814 root 11u REG 9,3 14371717120 22 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_4 hcp_io/1/ 779816 root 11u REG 9,3 14332395520 23 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_5 hcp_io/1/ 779817 root 11u REG 9,3 14320467968 24 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_6 hcp_io/1/ 779818 root 11u REG 9,3 14265745408 25 (deleted)/home/.r1soft_hcp_md3.cow_hcp1_7
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12-16-2013, 06:37 PM #2Disabled
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Is this the first time you've ran the agent, because it does use a lot to start with.
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12-16-2013, 06:39 PM #3Junior Guru Wannabe
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12-16-2013, 07:02 PM #4Disabled
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I wouldn't know mate to be honest, but I was worried when I saw there was like 80GB of space being used, and our provider told us it was normal for the first one to be bigger. You'll need a pro at R1soft to help, I was just wondering if it was the first time as that could be the reason.
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12-16-2013, 07:08 PM #5Junior Guru Wannabe
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Ghesi - International Hosting Company
http://www.ghesi.com
We aim to please, open a ticket at support(a)ghesi.com
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12-16-2013, 07:35 PM #6Web Hosting Master
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The only way I have been able to remove the stuck cdp_io processes is totally uninstalling all serverbackup* through yum and then reinstall if they are removed, or a reboot. Manual attempts to kill the processes has resulted in a 100% CPU loop for me in the past.
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12-16-2013, 09:09 PM #7Web Hosting Master
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Can you run:
hcp -l and paste the output?█ Corey Arbogast | CEO
█ 888-X10-9668, x703 - corey[@]x10hosting.com
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12-16-2013, 09:11 PM #8
Try a reboot, it should fix it.
CrocWeb Cloud - High Availability Cloud Website Hosting
> NVMe Storage, LSCache, Redis, Global CDN, Unlimited SSL
> Triple Data Replication, Automated Server Failover
> Bad Bots, Malware, DDoS Protection
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12-16-2013, 09:32 PM #9The Linux Specialist
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Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
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12-16-2013, 10:38 PM #10Newbie
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When this happens you can stop CDP agent from Backup Manager in Task History.
CDP agent requires 20-30% of your disk space used for snapshot, so it can upload it on backup server. Workaround for this would be maybe adding additional disk, maybe HDD (since it's cheaper) that will be used for that temporary backup. You can find on Idera's site documentation how you can change location of backup file.
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12-17-2013, 03:52 AM #11Junior Guru Wannabe
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12-17-2013, 09:38 AM #12Newbie
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You can check it here http://wiki.r1soft.com/display/kb3/H...inux+Agents%29
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12-17-2013, 09:42 AM #13Junior Guru Wannabe
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Ghesi - International Hosting Company
http://www.ghesi.com
We aim to please, open a ticket at support(a)ghesi.com
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