8 year review :: Dedicated server customer with Steadfast Networks
1. Price: Highly competitive (after one experiences the extra value received in SFN support, price in not an issue)
2. Setup: 24-48 hrs (in stock), SFN/client communication through-out the process is excellent
3. Replacement Turnaround: We have logged 3 hardware failures in 8 years :: (2) instances of HDD failure (RAID 1) and (1) instance of a hardware RAID card. SFN support team's attention to replacement scheduling and notification of progress/completion was flawless, more so, my involvement was minimal and "worry free".
4. Network Uptime: I have yet to log any downtime via our ded srv with SFN (ded srv located at CHI DC - chi0). I'm not saying SFN hasn't experienced downtime in my 8 years with them. My measurement scale for up-time is via my client base communication regarding website accessibility issues.
5. Support: This is where SFN completely BLOWS AWAY all my other providers (and yes, I do have a few other providers...I do not keep all my eggs in one basket)
Thank you Karl Z and the SFN team for 8 years of service!!!
That's what I call a review! 8 years sure is a long time..Steadfast must be doing something right for you!
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