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  1. #1
    Join Date
    Apr 2003
    Location
    Pittsburgh, Pa
    Posts
    200

    hostbill - public ip

    Hello,

    Recently purchased Hostbill. During preinstall checks i get the following error..

    "Your server IP 10.0.4.101 is private address"

    I obviously understand what its saying, but i was really hoping to keep this server behind our internal network firewall and so forth.

    Is really the ONLY way to stick this box outside the firewall with a public ip?

    I guess i could also give it a public ip just for install and then move it back, but not sure if that will break anything.

    I contacted Hostbill support, but have been waiting for days for a answer and i just need to get this moving.
    TeraSwitch, Inc.
    Pittsburgh's Premium Provider of Cloud and Colocation Services.
    http://www.teraswitch.com

  2. #2
    Join Date
    Mar 2003
    Location
    Canada
    Posts
    8,910
    I think HostBill, like a lot of software, require a public facing IP address for licensing.
    Patrick William | RACK911 Labs | Software Security Auditing
    400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com

    www.HostingSecList.com - Security notices for the hosting community.

  3. #3
    Please provide ticket ID.

    Thank you!
    HostBill Billing, Support, Client Management Software for WebHosts - hostbillapp.com
    twitter: @hostbillappcom

  4. #4
    Quote Originally Posted by brendanm View Post
    Hello,

    Recently purchased Hostbill. During preinstall checks i get the following error..

    "Your server IP 10.0.4.101 is private address"

    I obviously understand what its saying, but i was really hoping to keep this server behind our internal network firewall and so forth.

    Is really the ONLY way to stick this box outside the firewall with a public ip?

    I guess i could also give it a public ip just for install and then move it back, but not sure if that will break anything.

    I contacted Hostbill support, but have been waiting for days for a answer and i just need to get this moving.
    i have the same problem, my ticket number is 656181

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