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  1. #1
    Join Date
    Feb 2010
    Posts
    1,030

    WHCMS search a product account on server

    How to find out which hosting product that is not exist on the server?
    There are a lot of active products in my WHMCS that is not really exist on the server.

  2. #2
    Join Date
    Mar 2010
    Location
    Upstate New York
    Posts
    1,446
    Not sure; you looking for automated or manual method to find the products that don't exist?
    John Rasri
    Private Label Live Chat Provider For Resellers
    GotLiveChat.com
    White Label/Brand-able live chat software solutions

  3. #3
    Join Date
    Feb 2010
    Posts
    1,030
    It must not a manual method.

  4. #4
    Join Date
    Jun 2003
    Location
    Sheffield
    Posts
    724
    Hi,
    The Domain Resolver Checker will surely aid you in this endeavour: http://docs.whmcs.com/Domain_Resolver_Checker
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com

  5. #5
    Join Date
    Feb 2010
    Posts
    1,030
    Quote Originally Posted by WHMCS-John View Post
    Hi,
    The Domain Resolver Checker will surely aid you in this endeavour: http://docs.whmcs.com/Domain_Resolver_Checker
    Thanks for your reply. I want to check the product in WHMCS if it exist on the server.
    If I am not wrong that the Domain Resolver Checker checks only in the WHM.

  6. #6
    Join Date
    Dec 2011
    Location
    Montreal
    Posts
    334
    Quote Originally Posted by tihhc View Post
    Thanks for your reply. I want to check the product in WHMCS if it exist on the server.
    If I am not wrong that the Domain Resolver Checker checks only in the WHM.

    If you go to: Utilities \ cPanel/WHM Import

    and select server and hit: "Get Account List" you'll exactly what you have on server, by color:


    Regards
    ROWEBCA
    Server Services

  7. #7
    Join Date
    Feb 2010
    Posts
    1,030
    Quote Originally Posted by Rowebca View Post
    If you go to: Utilities \ cPanel/WHM Import

    and select server and hit: "Get Account List" you'll exactly what you have on server, by color:


    Regards
    Maybe my bad English.
    For example, I have A, B, C, D products/accounts on the WHMCS that point to server 1.
    But on the server 1 has on C and D accounts.

    How can I find out if A and B is not exist on the server?

  8. #8
    Join Date
    Dec 2011
    Location
    Montreal
    Posts
    334
    Quote Originally Posted by tihhc View Post
    Maybe my bad English.
    For example, I have A, B, C, D products/accounts on the WHMCS that point to server 1.
    But on the server 1 has on C and D accounts.

    How can I find out if A and B is not exist on the server?
    I don't really understand what is the reason to achieve this, because when you create a product, you create only if a package exist on server.

    Again why you have products in WHMCS without packages in WHM?
    You can't check this from WHMCS.

    Regards
    ROWEBCA
    Server Services

  9. #9
    Join Date
    Feb 2010
    Posts
    1,030
    Quote Originally Posted by Rowebca View Post
    I don't really understand what is the reason to achieve this, because when you create a product, you create only if a package exist on server.

    Again why you have products in WHMCS without packages in WHM?
    You can't check this from WHMCS.

    Regards
    I am sorry I don't know how to explain. I have a lot of inactive products that marked as active in WHMCS, but they are not exist in the WHM.

    I don't know why. That's why I want to clean them up.

  10. #10
    Join Date
    Jan 2012
    Posts
    18
    You will have to manually check the accounts that are not existing in cpanel.There is no option for this.

  11. #11
    Join Date
    Feb 2010
    Posts
    1,030
    Quote Originally Posted by IDexter View Post
    You will have to manually check the accounts that are not existing in cpanel.There is no option for this.
    I see. Thanks

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