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  1. #1

    Linked Hosting - Lazy or Scam

    Hi,
    Didinīt see any reviews of Linked-hosting here, so I wanted to give a heads up to people at this forum if they ever ran accross them. Signed up for a VPS package, decided a couple of days after that I wouldnīt be needing it anyway, and cancelled and asked for refund. Havenīt heard a single thing afterwards - only been spammed with invoices overdue. Of course PayPal was no help, since they donīt refund for hosting services ( Why is it that PayPal thinks itīs ok to scam people in general? )
    Either theyīre off on a very long holiday, or they simply just set the store up for scamming people. I only spend a little amount, but the outcome would have been the same if I spend a larger amount - so you guys are hereby warned.

  2. #2
    Join Date
    Apr 2009
    Location
    New York City
    Posts
    5,054
    PayPal does not allow refunds or chargeback a on virtual items because they don't know who's right. It's not like you where buying a car from the host where if you don't get it you can easily contact paypal and they can do something about it.

  3. #3
    Join Date
    Jan 2011
    Location
    Between Earth & sky
    Posts
    473
    So you think its scam?
    most of the host offer few days money back guarantee but it's not necessary all host give that have you calm your refund under that time? have you read there Terms before signup?

    and i don't think so what you say its making any host scam
    Scam is if they promise something and then not provide it
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  4. #4
    According to their TOS they have a 7 day money back guarantee and after that require a 30 day notice of cancellation. Based on your post it sounds like you cancelled within the 7 days. Try calling them?
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  5. #5
    Quote Originally Posted by VMakerHOST View Post
    So you think its scam?
    most of the host offer few days money back guarantee but it's not necessary all host give that have you calm your refund under that time? have you read there Terms before signup?

    and i don't think so what you say its making any host scam
    Scam is if they promise something and then not provide it
    "Scam: A confidence trick (synonyms include confidence scheme and scam) is an attempt to defraud a person or group after first gaining their confidence, in the classical sense of trust. A confidence artist (or con artist) is an individual, operating alone or in concert with others, who exploits characteristics of the human psyche such as dishonesty, honesty, vanity, compassion, credulity, irresponsibility, naïveté, or greed." So when a hosting company donīt refund a customer, that is in my eyes a scam. As in you promise the customer something - tells the customer that they can always have their money back if they are not satisfied, then just never respond back after people wants refunds. I even chatted with the person behind Linked Hosting, he offered me tips and tricks on how to run the VPS, even if it was sold unmanaged. I have sent 8 emails and tried to call him 10 times afterwards, that is to me - a scam. And regarding PayPal not wanting to refund because the service is intangible - I simply canīt comprehend this - a service is a service, the customers is given access to a service, and if they don+t like the service, they can cancel. Itīs not like anybody bought a cake, ate it, and then wants their money back?

  6. #6
    Join Date
    Oct 2013
    Location
    Ottawa, Canada
    Posts
    84
    Looking at the web site I see the straight VPS packages have a "48 Hours Refund Policy" in the shopping cart description. It also looks like a standard provider website so requesting cancellation should be easy and would prevent further invoices. Then ask / worry about a refund.
    Last edited by DBAA; 12-06-2013 at 01:24 AM.

  7. #7
    Quote Originally Posted by DBAA View Post
    Looking at the web site I see the straight VPS packages have a "48 Hours Refund Policy" in the shopping cart description. It also looks like a standard provider website so requesting cancellation should be easy and would prevent further invoices. Then ask / worry about a refund.
    Which is also kind of odd, when their TOS sayīs 7 day refund policy in general - then on the VPS packages cart pages, it says 48 hour refund. Regarding your "requesting cancellation should be easy and would prevent further invoices. Then ask / worry about a refund" - please read what I wrote before posting.

  8. #8
    Join Date
    Oct 2013
    Location
    Ottawa, Canada
    Posts
    84
    Quote Originally Posted by bindner View Post
    Which is also kind of odd, when their TOS sayīs 7 day refund policy in general - then on the VPS packages cart pages, it says 48 hour refund. Regarding your "requesting cancellation should be easy and would prevent further invoices. Then ask / worry about a refund" - please read what I wrote before posting.
    Usually specific terms in an invoice override more general terms in referenced documents. Not always however.

    Far as I can tell the cancel wasn't complete when you asked for a refund or you wouldn't still be getting invoices.

    It depends on the terms as some do require requesting any refunds at the time of cancellation but for the ones that don't waiting until it has gone through before asking for the refund can make things smoother.

    Still them going silent on the issue isn't a good sign in any case.

  9. #9
    Quote Originally Posted by DBAA View Post
    Usually specific terms in an invoice override more general terms in referenced documents. Not always however.

    Far as I can tell the cancel wasn't complete when you asked for a refund or you wouldn't still be getting invoices.

    It depends on the terms as some do require requesting any refunds at the time of cancellation but for the ones that don't waiting until it has gone through before asking for the refund can make things smoother.

    Still them going silent on the issue isn't a good sign in any case.
    I donīt understand why people keep justifying this stuff. When it comes down to it, itīs all about keeping a good relationship with the customers, who if they liked your service and treatment, WILL come back at a later stage. The host that figures that out, will have good success. I did actually get a response back rom Linked Hosting today, but that was a respond to one of my "please stop spamming me" mails. Not a word about refund.

  10. #10
    very slowly to response a ticket.1 day for 1 response.
    downtime 3 times and more in a month.
    and the last my VPS sudenly lost, I have been waiting for 3 days.
    my VPS never going to up until now.

  11. #11
    These guys somehow lost all the data on my VPS. Just giving a heads-up.

  12. #12
    Join Date
    Jul 2013
    Location
    US; UK/EU; Asia/Australia
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    893
    Quote Originally Posted by Dessimat0r View Post
    These guys somehow lost all the data on my VPS. Just giving a heads-up.


    Did they had a backup of your node?
    Man, this could be such a disaster for the customers!

    RUN AWAY!
    Save yourselves from such shaky hosts and go elsewhere!

  13. #13
    Quote Originally Posted by kambone View Post


    Did they had a backup of your node?
    Man, this could be such a disaster for the customers!

    RUN AWAY!
    Save yourselves from such shaky hosts and go elsewhere!
    They said the data loss was due to the datacenter staff, rather than themselves. But it sounds like they tried to move datacenter and something went wrong? It now seems to be based in Scranton rather than the previous location.

  14. #14
    Join Date
    Feb 2006
    Location
    Kepler 62f
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    Quote Originally Posted by VMakerHOST View Post
    Scam is if they promise something and then not provide it
    Not entirely.

    omain Name: LINKED-HOSTING.COM
    Registry Domain ID:
    Registrar WHOIS Server: whois.launchpad.com
    Registrar URL:
    Updated Date: 10-Oct-2013
    Creation Date: 10-Oct-2013
    Registrar Registration Expiration Date: 10-Oct-2014
    Registrar: Launchpad, Inc. (HostGator)
    Registrar IANA ID: 955
    Registrar Abuse Contact Email:
    Registrar Abuse Contact Phone:
    Registration Service Provided By: LAUNCHPAD.COM, INC.
    Domain Status: clientTransferProhibited
    Registry Registrant ID: HG_30264310
    Registrant Name: Chris Paalsrud
    Registrant Organization: 1
    Registrant Street: budorveien 80
    Registrant City: lÃļten
    Registrant State/Province: lÃļten
    Registrant Postal Code: 2340
    Registrant Country: NO
    Registrant Phone: +47.6779191
    Registrant Phone Ext:
    Registrant Fax: +.
    Registrant Fax Ext:
    Registrant Email:
    I'm annoyed when non-USA citizens run "hosting companies" that charge in USD, is in English, and therefore defacto pretend to be U.S. (lying by omission). This can be considered a scam, for exactly that reason.

    The social links go to another business entirely. Ripped template?
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    ||

  15. #15
    The uptime seems to be much better than it used to be. Presumably they did change the hardware provider to another company with less downtime. I can only recall one time since the data was erased that there was any semi-serious downtime, and even then it was only about 30 minutes. I still need to get backup stuff working, but it's not easy considering that my main system is a Macbook Air without much storage space.

  16. #16
    Join Date
    Oct 2002
    Location
    State of Disbelief
    Posts
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    Having problems, or maybe questions about WHT? Head over to the help desk!

  17. @Dessimat0r - get an external hard drive
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  18. #18
    Yeah, but it's still a pain to plug the hard disk in every time I want to backup (and to keep it there while it's backing up and not have it disconnect) I have some kind of condition that makes moving about difficult and affects my right leg particularly (it looks like laziness but it's not)

  19. #19
    On Christmas Day the servers have been up and down wrt. connectivity. No idea why.

  20. #20
    Join Date
    Dec 2013
    Posts
    1
    Don't trust them whatever you do.

    They advertise dos attack servers in hackforums.

    They lied about having hardware raid 10. (DD was <30MB/s.)

    They lied about 100% uptime (server was down for days on end because they allowed people to ddos and don't have knowledge to stop it)

    They lied about having dual E5 CPU (benchmarks show E3)

    They lied about being an LLC. (No registration to be found)

    They lied about being SolusVM official partners as it says on their site(confirmed by Solus)

    They lied about datacenter network issues when they went down ( I asked secured servers and they denied anything was wrong)

    Linked-Hosting.com is a scam.

  21. #21
    Join Date
    May 2013
    Posts
    266
    I haven't had any problems like that with Linked Hosting. Their support has been fast (1-2 hours response time) and servers were hardly ever down. Anyway, things might have changed since I'm no longer their customer but they definitely weren't scamming me and I got what I paid for.

  22. #22
    Servers have been up and down recently, mostly up (99% of the time), but currently down. I wanted to check my IRC stuff after waking up :/ Main site says:

    We are not gone yet!
    Someone deleted the files. I'm currently trying to get them back. ~HoverCatz
    I certainly hope the data isn't gone again from the VPS, and just the site. But if they want business, this is not professional. What I've found is that if the site is down, the VPSes also seem to be down. The two things should really be independent.
    Last edited by Dessimat0r; 12-29-2013 at 02:21 AM.

  23. #23
    Join Date
    Oct 2002
    Location
    State of Disbelief
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    22,950
    Quote Originally Posted by EasyAsPie View Post
    I haven't had any problems like that with Linked Hosting.
    When were you with them (linked-hosting.com)? They only just started in October, which doesn't leave much time to try and leave their services.
    Having problems, or maybe questions about WHT? Head over to the help desk!

  24. #24
    Join Date
    May 2013
    Posts
    266
    Quote Originally Posted by bear View Post
    When were you with them (linked-hosting.com)? They only just started in October, which doesn't leave much time to try and leave their services.
    I had one VPS from October till November. Well, now their website is down so I guess that business didn't last very long. Anyway, I was still satisfied with them.

  25. #25
    Join Date
    Oct 2002
    Location
    State of Disbelief
    Posts
    22,950
    Quote Originally Posted by EasyAsPie View Post
    I had one VPS from October till November.
    As soon as they'd opened? How unusual. Please use this link to provide something to show that: http://www.webhostingtalk.com/report.php?p=8963099
    Having problems, or maybe questions about WHT? Head over to the help desk!

  26. #26
    Join Date
    May 2013
    Posts
    266
    Quote Originally Posted by bear View Post
    As soon as they'd opened? How unusual.
    I saw it was a brand new company and the prices were suspiciously low but I decided to go with them anyway.

    I sent a proof about it as you requested.

  27. #27
    They have now been hacked and had their full WHMCS database posted on PasteBin.

  28. #28
    Join Date
    Oct 2002
    Location
    State of Disbelief
    Posts
    22,950
    How unfortunate they've been hacked. Site/domain is parked as well, so not looking good here.
    Having problems, or maybe questions about WHT? Head over to the help desk!

  29. #29
    Join Date
    May 2013
    Posts
    266
    Ouch, goodbye personal information I guess. I hope they'll get everything sorted out soon.

  30. #30
    I really hope that I don't get a blank VPS again. It's not the end of the world, but it's just a world of arse to set everything up again.

  31. #31
    Anybody know if these guys are still around or dead? I have another month or so of VPS left, and their site doesn't work and neither does the VPS.

  32. #32
    Its gone. Owes me money too.

  33. #33
    Yow. What the hell. Make sure you cancel your PayPal recurring payments so you don't get burned, if that's the case (My Money > Recurring Payments).
    Last edited by Dessimat0r; 12-31-2013 at 12:52 PM.

  34. #34
    I did that a month ago. Asked for refund after 2 days - He PMīed me several times, said his billing support was on it. "Billing support" - nice when itīs a 1 man operation. Weirdo.

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