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  1. #1
    Join Date
    Jun 2006
    Location
    VPN Land
    Posts
    82

    Google Not Recognizing CNAME Record Changes

    I recently acquired a domain and unfortunately, it's still registered to the previous owner on Google Apps. I must verify using CNAME records in this situation.

    The trouble is, Google keeps stating that even after 48 hours it cannot verify the records. Google asked me to:
    1. Add the CNAME record google399572987fd2cf64.pixsy.com
    2. Redirect it to Google.com

    I added this to my cPanel:
    http://i.imgur.com/WDGwkKa.jpg

    And redirected it to Google.com using a 301. I must be doing something wrong and am extremely frustrated. How should I go about setting this up?

  2. #2
    I don't see the CNAME there when doing a dig on your domain. Unless you've since removed it, you might want to check with your web host to make sure it was entered correctly and in the right place.


    --DianaDot

  3. #3
    Join Date
    Jan 2011
    Location
    Canada
    Posts
    934
    By redirect they mean put it in the data field. Like how you put an ip in an A record, put google.com (or whatever they said there) for the cname record.

  4. #4
    Join Date
    Apr 2012
    Location
    UK
    Posts
    34
    Hi

    You need to use "google399572987fd2cf64" as the Host or Alias.

    At the moment you've got "google399572987fd2cf64.pixsy.com".

    The Host or Alias has the domain name automatically added to the end of it, you don't need to enter it.

    What you've created in your cPanel is the following:

    google399572987fd2cf64.pixsy.com.pixsy.com

    What you need to create is simply:

    google399572987fd2cf64.pixsy.com

    I hope that helps!
    Community Manager of Domainmonster.com - Domain name registration and Web Hosting. Please feel free to PM me with any queries.

  5. #5
    Join Date
    Jan 2011
    Location
    Canada
    Posts
    934
    I don't see the double domain in the screenshots. Note the terminator period on the name column

    Ah, let's just make this far easier for the OP

    Go to http://www.siteground.com/tutorials/...ify_domain.htm

    It's got a nice step by step guide with pictures.

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