Results 1 to 2 of 2
  1. #1
    Join Date
    Dec 2009

    Cannot receive email in one of cpanel accounts


    When I send email from anywhere to a mailbox on one of cpanel accounts (only tat one), mail is rejected with error "530 SMTP authentication is required". Which setting should I change to fix this error?

    Thanks in advance.

  2. #2
    Join Date
    Sep 2013

    Its due to following reasons.

    Email authentication is not enabled in your mail client.
    Your ISP is blocking access to your SMTP.

    Please enable the SMTP authentication in your mail client and make sure the smtp port 25 is opened in your ISP.

Similar Threads

  1. can not receive external email cpanel
    By cruse26 in forum Hosting Software and Control Panels
    Replies: 3
    Last Post: 02-08-2013, 01:47 PM
  2. Replies: 4
    Last Post: 02-24-2012, 04:37 PM
  3. Acc can send email cannot receive email
    By cctv in forum Hosting Security and Technology
    Replies: 15
    Last Post: 01-03-2008, 04:59 AM
  4. Unable to receive email on cpanel reseller host
    By mmjulian in forum Hosting Software and Control Panels
    Replies: 1
    Last Post: 01-14-2007, 02:03 PM
  5. Receive email and forward to another address w/ Cpanel?
    By theNonsuch in forum Web Hosting
    Replies: 7
    Last Post: 06-27-2004, 09:44 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts