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  1. #1
    Join Date
    Feb 2004
    Posts
    473

    Unixy service level

    Hello

    we are interesting in varnish plugin offered by Unixy

    We have sent 3 email for information from last 2 days but haven't received answer.

    We are interesting in a plugin and support, inside our vps (not from unixy)

    So the question is : is a stable and fast support ??

    By our experience sales support is not so fast as tech support, but after more than 2 days we have any doubt

    Thanks for suggest and experience
    We need server tuning for improve mass mailing list. Please send PM if have knowledge
    TX

  2. #2
    Join Date
    Dec 2011
    Location
    Netherlands
    Posts
    831
    I've been in contact with them 2 times.. Rarely got a reply, sadly

  3. #3
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    14,877
    At most hosts, Sat-Sun sales emails are not answered. That create a backlog.
    And then it can take 2-3 days to clear that backlog.

    I own the plugin, and it's awesome. Is that all you want? Or hosting too?
    || Need a good host?
    || See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
    ||

  4. #4
    Join Date
    Feb 2004
    Posts
    473
    Quote Originally Posted by Hosting4Real View Post
    I've been in contact with them 2 times.. Rarely got a reply, sadly
    And they really 'sell' in hosting market ??
    We need server tuning for improve mass mailing list. Please send PM if have knowledge
    TX

  5. #5
    Join Date
    May 2013
    Location
    USA
    Posts
    928
    They have a phone number listed on their website. Have you tried calling them?
    ▄▀▄ Brian Harrison, Lead Engineer - Reprise Hosting (AS62838)
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