GreenGeeks Level 1 Support Position, Remote/Telecommute
GreenGeeks is a rapidly growing web hosting company that is looking to add another team member. We are looking for someone who is passionate about web hosting, who is customer service oriented and just plain loves everything about web hosting.
This job is for a full time remote position. Individuals within the United States and Canada need only apply. All others will be ignored. NO SUPPORT COMPANIES!
- At least 3 years of experience with cPanel/WHM & the web hosting industry
- Has an understanding of shared, reseller, vps and dedicated server hosting.
- Has experience with WHMCS, Kayako and OpenVZ
- Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
- Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.
- Has a reliable high speed internet connection.
- Comfortable speaking with customers via telephone.
- Inbound Telephone Level 1 Support & Sales
- Order verifications
- Site Migrations
Time slots available:
Monday through Friday: 5:00PM EST to 12:00 AM EST
Saturday and Sunday: 2:00PM to 8:00PM EST
If you are a suitable candidate, please email [email protected] with your resume and cover letter as to why you would be a valuable asset to our team.