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  1. #1
    Join Date
    Dec 2005
    Posts
    3,077

    PCSmart Group - Helpdesk / Website outage

    Our support desk is currently down due to what appears to be network issues with our offsite server provider (Vooservers). Client services are not affected.

    As soon as we have further information we will post here

    Thanks

  2. #2
    Join Date
    Dec 2005
    Posts
    3,077
    No reply on our ticket as of yet, but looks like it is a network outage: http://status.vooservers.com/

  3. #3
    Join Date
    Nov 2009
    Location
    /etc/my.cnf
    Posts
    10,039
    We're also experiencing the same.

  4. #4
    Join Date
    Nov 2009
    Location
    /etc/my.cnf
    Posts
    10,039
    Back up on this end now.

  5. #5
    Join Date
    Dec 2005
    Posts
    3,077
    ..and we are back

  6. #6

    *

    it's nice you told everyone on WHT!

  7. #7
    Join Date
    Aug 2010
    Location
    Sorting Office
    Posts
    6,900
    Quote Originally Posted by PCS-Chris View Post
    Our support desk is currently down due to what appears to be network issues with our offsite server provider (Vooservers).
    To be fair, since you've mentioned them, VooServers were very quick to shoot out an email alert (we got ours within 20 or so minutes of the downtime) followed up with a full and transparent RFO in around an hour.

    Probably why you and I both have services with them.

  8. #8
    Join Date
    Dec 2005
    Posts
    3,077
    Exactly, it's the only outage we've had in about 2 years with them so can't complain

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