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  1. #1
    Join Date
    Nov 2013
    Posts
    60

    hostgator provide fully DDoS protected server?

    As my title my question is that hostgator provide fully DDoS protected server?
    On live chat there staff told me that they provide fully DDoS protection upto any limit.

    It is true? any one have idea?

  2. #2
    they don't have any protection against DDoS attacks.

  3. #3
    Join Date
    Nov 2013
    Posts
    60
    here is detail of there live chat

    [Initial Question]:
    (10:29 pm) [System] Customer has entered chat and is waiting for an agent.
    (10:42 pm) [Jonathon F.] Welcome to HostGator LiveChat. My name is Jonathon F., and I'd be glad to assist you today.
    (10:42 pm) [Jonathon F.] How may I assist you today Akash?
    (10:43 pm) [Akash]: your dedicated server will come with ddos protection?
    (10:44 pm) [Akash]: there?
    (10:44 pm) [Jonathon F.] It does yes.
    (10:45 pm) [Akash]: upto what level i will get ddod protection?
    (10:45 pm) [Jonathon F.] Can you clarify for me please?
    (10:46 pm) [Akash]: i just create my stock exchange site. now i need dedicated server with ddos protection like your site..
    (10:46 pm) [Akash]: i am sure people will try to do DDoS my site for jrlus and for fun
    (10:48 pm) [Jonathon F.] I see. We offer DDoS protection fully, and offer RAID to ensure no loss of content or downtime.
    (10:48 pm) [Akash]: what will its cost?
    (10:48 pm) [Akash]: can you give me link?
    (10:49 pm) [Jonathon F.]
    http://www.hostgator.com/dedicated
    These are all of our plans and prices if you would like to take a look.
    (10:49 pm) [Akash]: all plan already included ddos protection?
    (10:49 pm) [Jonathon F.] Yes.
    (10:50 pm) [Akash]: you protect from all type of ddos?
    (10:51 pm) [Jonathon F.] That is correct.
    (10:52 pm) [Akash]: wow, it is hard to beleive other site cost so much for ddos protection
    (10:53 pm) [Akash]: some one do 50GB DDoS attack then i am safe? you will protect me from that attck?
    (10:53 pm) [Jonathon F.] You would be safe, yes.
    (10:55 pm) [Akash]: vps has also ddos protection?
    (10:55 pm) [Jonathon F.] It does, but it is not as effective.
    (10:56 pm) [Akash]: where is your DC and what its name
    (10:57 pm) [Jonathon F.] We use ACE in Provo, Utah, USA.
    (10:59 pm) [Akash]: i want buy first plan with coupon it will $139 per month recurring?
    (10:59 pm) [Jonathon F.] $174/mo recurring
    (11:00 pm) [Akash]: SNAPPY this is one time coupon?
    (11:00 pm) [Jonathon F.] That is correct.
    (11:00 pm) [Jonathon F.] It is only valid for the first payment.
    (11:01 pm) [Akash]: oh
    (11:01 pm) [Akash]: and i will get free cpanel and whm?
    (11:01 pm) [Jonathon F.] That is correct.
    (11:02 pm) [Akash]:
    (11:02 pm) [Akash]: Are you sure about ddos protection?
    (11:02 pm) [Jonathon F.] Yes.
    (11:02 pm) [Akash]: still i cant beleive you give full ddos protection free
    (11:03 pm) [Jonathon F.] That is a feature we are proud of Akash.
    (11:04 pm) [Akash]: yea it is really awesome features
    (11:05 pm) [Jonathon F.] Is there anything else I can assist you with today? I would be happy to address any questions or concerns you may have.
    (11:05 pm) [Akash]: and it is fully managed server?
    (11:05 pm) [Jonathon F.] It is.
    (11:06 pm) [Akash]: sir one more thing i want buy backup option
    (11:06 pm) [Jonathon F.] Can you clarify for me please?
    (11:06 pm) [Akash]: i want external HDD or remote backup service
    (11:07 pm) [Akash]: to create regular backup for my server
    (11:07 pm) [Jonathon F.] I see. Unfortunately we do not offer a remote backup service for dedicated servers at this time.
    (11:07 pm) [Akash]: ok
    (11:08 pm) [Akash]: Sir i have one question what you are using to protect from ddos?
    (11:09 pm) [Jonathon F.] We have a FireWall, and RAID.
    (11:10 pm) [Akash]: hardware firewall?
    (11:10 pm) [Jonathon F.] It is a Firewall set at the DC, that you have full control over.
    (11:10 pm) [Akash]: can i know name of firewall?
    (11:11 pm) [Jonathon F.] There is no name for the firewall at this time.
    (11:11 pm) [Akash]: vps is not fully ddos protected?
    (11:11 pm) [Jonathon F.] It is protected, but it is not as secure as the dedicated server.
    (11:12 pm) [Akash]: so if i buy dedicated server then my uptime will 100%?
    (11:13 pm) [Jonathon F.] It is guaranteed 99.9% at all times.
    (11:13 pm) [Akash]: it is SLA gurantee or my server uptime gurantee?
    (11:14 pm) [Jonathon F.] It is server uptime.
    (11:15 pm) [Akash]: will i get email of this chat?
    (11:16 pm) [Jonathon F.] You can download a transcript of this chat after the "Rate and Exit" screen if you wish.
    (11:16 pm) [System] Chat closed by customer request.

  4. #4
    Join Date
    Feb 2012
    Posts
    1,409
    HostGators services are poor since they were bought out. There are constant bad reviews about them on this forum, their shared hosting mainly, so I'm not sure whether their Dedicated Servers are the same, but I'd avoid them if I were you.

    There are plenty of more well known DDoS Protected Dedicated Server hosts.

  5. #5
    Join Date
    Nov 2013
    Posts
    60
    Quote Originally Posted by Criot View Post
    HostGators services are poor since they were bought out. There are constant bad reviews about them on this forum, their shared hosting mainly, so I'm not sure whether their Dedicated Servers are the same, but I'd avoid them if I were you.

    There are plenty of more well known DDoS Protected Dedicated Server hosts.
    I think egopay.com is also hosted in hostgator

    can you tell me name of some very popular ddos protected server?

  6. #6
    Join Date
    Aug 2012
    Location
    int 0x80
    Posts
    89
    And you can find better specs in a more balanced price range than what HG is offering.

  7. #7
    Join Date
    May 2011
    Location
    San Diego California
    Posts
    73
    Hostgator's website states "We are protected from hackers and DDoS attack (UDP flood)". I would not put to much stock in this claim. If you are concerned about DDoS attacks I suggest talking to someone who specializes in security prior to buying your server. WHT is a good place to find someone who can help secure your server.
    https://cari.net/
    Building custom hosting solutions for over 15 years!
    Email Us: salesgroup [at] CARI.net| Facebook: https://www.facebook.com/CARInetInc | Twitter: https://twitter.com/carinetinc

  8. #8
    Join Date
    Aug 2010
    Location
    Belgium
    Posts
    654
    All they'll probably do for you is ACL UDO traffic out when you get a reflected UDP attack. Not too sure about this... But it does seem as if he's providing fully featured protection.:
    AssetGateway
    █ Skype da_arco

  9. #9
    Protection is not cheap. "Free" DDoS protection is generally not reliable. If you are a target for DDoS attack (camfrog, website, streaming or other) you should find a real DDoS protection.

  10. #10
    Join Date
    Mar 2012
    Location
    Dhaka, Bangladesh.
    Posts
    300
    i just want to say, stay far away from hostgator. buy servers from softlayer.com , and if you get only little ddos attacks then choose versaweb.com servers with ddos protection for 30$ they can take upto 10gbps attack(described in their website).

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