Results 1 to 23 of 23
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11-25-2013, 11:52 PM #1Newbie
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- Jan 2011
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Volumedrive has stolen my colo server
For anyone thinking of using VD as a colo provider, dont. I have asked for my $1,500 server back months before the migration (June). I have been told WHEN they respond that they are waiting on packing materials. The repeatedly ignore my support tickets asking for the status of the return of my server. In case by absolute miracle they even care or ask (latest support ticket #900270), Or the guy that you see email every day asking for his server back and you move to the trash folder, that would be me.
They are unprofessional, they have stolen my server, and im sure im not the first or last person they will steal from. Don't bother with them.
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11-26-2013, 12:14 AM #2Web Hosting Master
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11-26-2013, 03:56 AM #3Web Hosting Master
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It may have been left behind in the BurstNET datacenter during that whole debacle. Try contacting BurstNET if they happen to have it. VolumeDrive may simply not have your colocated server, which is why they can't return it to you. There was roughly ~300 servers left behind in BurstNET's possession.
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11-26-2013, 06:45 AM #4Web Hosting Master
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Did you call the web host. it does not make sense a company to put you in this situation. I hope you do not have any disputes wit them or unpaid bills. Bit even you you have any, this is a different story. I think that you'd be able to arrange shipping if you call them and order a pick up from UPS, FedEx or any other shipping company?
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11-26-2013, 10:34 AM #5Web Hosting Guru
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- Oct 2012
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Can anyone explain why 300+ servers were left behind during the migration? I can't believe anyone in this industry can get away with that type of conduct, especially considering the security-intensive nature of our work.
Were the customers the ones who left servers behind? Or was it VD who missed them?
In the words of Bricktop, "Ain't exactly a pair of keys, is he?"InfoRelay Online Systems, Inc.
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11-26-2013, 10:39 AM #6Web Hosting Master
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VD literally loaded what they could get onto a truck and ran to escape some large bills they had racked up with BurstNET. There have been multiple reports of them stealing people's SSDs and other hardware in the recent past. You'd be hard pressed to find a shadier company.
Small claims court is probably your best bet.
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11-26-2013, 10:50 AM #7Web Hosting Guru
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InfoRelay Online Systems, Inc.
Colocation | Cloud | Data Centers | Bandwidth | Managed Services
New York / Northern Virginia / Chicago / Dallas / Miami / Los Angeles / San Jose
www.InfoRelay.com/Services/Data-Centers
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11-26-2013, 10:53 AM #8Disabled
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- Dec 2012
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Shocking, utter crap, I would be going absolute nuts it is madness you have stayed so calm, get in a car and drive down there if you have to!
From that thread I would never go back, they are in serious ****Last edited by thedediguy; 11-26-2013 at 11:03 AM.
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11-26-2013, 11:25 AM #9Web Hosting Guru
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- Jan 2010
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Another case of VD's shady business practices to add the the list. Sorry it happened to you.
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11-26-2013, 12:00 PM #10Cloud Reseller Experts
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- Jun 2008
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- In Dreams
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Sorry to hear about your bad experiance with them.
I did see this thread too about them,
www.webhostingtalk.com/showthread.php?t=1309421
May be @volumedrive or @vdrivedom can help you on this
Best of luck ...
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11-26-2013, 12:36 PM #11Aspiring Evangelist
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- Jun 2013
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- 430
If someone stole my server I would show up at the datacenter and raise hell
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11-26-2013, 12:54 PM #12Aspiring Evangelist
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- Jun 2009
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- 446
And brings up the point of why WHT is still allowing them to be on here and advertising on here aswell. Also can you post screen shots of your tickets with them.
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11-26-2013, 07:44 PM #13Newbie
- Join Date
- Jan 2011
- Posts
- 15
I know they have my server, they have even told me. They just have been awaiting packing materials (for months). Just excuse after excuse to cover up their thievery. I even provided a prepaid shipping label.
Last edited by omarh; 11-26-2013 at 07:48 PM.
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11-26-2013, 08:05 PM #14Junior Guru Wannabe
- Join Date
- Nov 2013
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- 35
I saw a lot of bad reviews regarding Volume drive in WHT, when I was new I wanted to sign up with them for the price.. however, seeing all the reviews about them, made me to decide to stay away..
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11-26-2013, 08:24 PM #15Corporate Member
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11-26-2013, 08:26 PM #16Web Hosting Master
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Sorry for anyone in this situation.
I don't understand why companies do this....and I don't understand how data centers allow this....just like one host 2 years ago racking up $35,000 in server fees and running....and using the same tactics...contact the host...delayed answers and send out excuses to create more time to clear their tracks.
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11-28-2013, 07:23 PM #17Temporarily Suspended
- Join Date
- Jun 2013
- Posts
- 87
2 things:
when we host with such providers who are offering colo space in DC, should avoid from this. Only should colo with DC direct.Otherwise you will keep coming crying like this.
second : Datacenter gets bad at this. They should make sure if someone is doing things like that ,they should put them in bars .
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11-28-2013, 09:26 PM #18Web Hosting Guru
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- Jan 2010
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- East Lansing, MI
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11-28-2013, 09:40 PM #19Temporarily Suspended
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- Jul 2012
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- 30
There odiously is a contract with the colo? We do 1 year colo minimum.If it was month to month where is the documentation that says that machine is yours I know it odiously is but if you don't have a contract I don't know what your going to show a judge.Sorry for your situation it's horrible that there's company's stealing people very expansive servers.
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11-28-2013, 09:43 PM #20Temporarily Suspended
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- Jul 2012
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- 30
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11-28-2013, 10:36 PM #21Web Hosting Master
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- Jun 2007
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At least you've just lost one server. with DirectSpace, they stole many of my servers, HDD's and additional hardware. what I could do? Nothing!
They shipped me some crappy stuff instead!Cloudzy
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11-29-2013, 06:59 AM #22Temporarily Suspended
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01-07-2014, 09:21 AM #23WHT Addict
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- Mar 2004
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- 110
You know Hannan, you still have servers in storage. Along with all of your servers that broke down along the way, numerous parts and pieces that were just abandoned here. In fact, the very last ticket that you wrote in (383500) was never updated by you after we replied. That was 1004d 22h 14m ago to be exact. So before you go on stating that we stole your servers, you might want to update your ticket.
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