Results 1 to 5 of 5
  1. #1
    Join Date
    Nov 2002
    Location
    USA-NYstate
    Posts
    32

    Unhappy ViperHost company site cert expired w/ little concern

    Why I will not be renewing a shared hosting plan with Viper Host.

    Their SSL cert on their company website expired end-October. Browser warnings occur when clients try to access client area to maintain account ( or to pay for renewal ). I submitted a Ticket J34668 mid-November pointing out the cert problem, and got a wonderful non-response:
    Dear Sir,

    I see your site *REDACTED*.com is running.

    If you need any more help, please let me know.
    And the cert is still expired today. Something that would weigh in the mind of one visiting their site to purchase their services.
    Attached Files Attached Files

  2. #2
    Join Date
    May 2009
    Location
    Midworld
    Posts
    1,814
    Better look for a real company next time.

  3. #3
    Join Date
    Dec 2011
    Location
    Surrey, BC
    Posts
    445
    While it is still a mistake that is hard to overlook, are they aware that their SSL certificate is expired?

  4. #4
    Join Date
    Nov 2002
    Location
    USA-NYstate
    Posts
    32
    are they aware that their SSL certificate is expired?
    That was what I pointed out in the support ticket 10 days ago.

  5. #5
    It seems they don't really care about it. and it looks very bad when a customer open the website and see that ugly warning. it's even better if they don't have any SSL at all.
    RouterHosting
    Cheap Windows VPS | Linux VPS | Dedicated Servers Within Your budget
    Accept Credit Cards, PayPal, Payza, PerfectMoney, Moneybookers, BitCoin and ....
    Instant Windows and Linux VPS Activation

Similar Threads

  1. Problem Replacing Expired SSL Cert in EXIM (via WHM)
    By uninet in forum Hosting Software and Control Panels
    Replies: 7
    Last Post: 05-29-2014, 10:20 AM
  2. Chase.com Expired Cert?
    By XSV in forum Web Hosting Lounge
    Replies: 11
    Last Post: 08-17-2011, 12:53 PM
  3. manage2 fails with an expired SSL cert
    By gearheadhost in forum Dedicated Server
    Replies: 6
    Last Post: 08-09-2009, 04:00 AM
  4. why so many host company use self-sign SSL cert.?
    By jt2377 in forum Running a Web Hosting Business
    Replies: 49
    Last Post: 12-09-2005, 03:30 PM
  5. what company to go with for SSL cert reselling
    By Toeki in forum Running a Web Hosting Business
    Replies: 6
    Last Post: 03-13-2005, 12:53 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •