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  1. #1

    Lawsuit against IDEASTACK.com scam, beware if you are client of them!

    Hello Everyone,

    I purchased SEO hosting from Ideastack.com. I hosted around 100 high PR domains on it. There were not much issues before just temporary server crashes and all that. But in last few days I saw my clients and my own sites rankings are going down. I checked out my site and found almost all 100 domains are de-indexed. I was shocked to see that.

    I try to find out the reason and found either they got money to show some sex or porn related sites on my mail.mydomain.com or their server got hacked and hacker was showing porn or sex content creating a subdomain of mail.mydomain.com.

    Please let me know what legal actions are possible for them beside below:
    1) Showing sex or porn related content on my domain without my consent, thereby maligned reputation of all my 100 blogs.

    2) I suffered a very heavy loss of around 5000$ as those domains got de-indexed by google due to this.

    3) I run a SEO company and now clients are asking for refund as their sites were losing ranking. Which cost me another 2K and very bad impact on my business as it almost destroyed my entire business.

    Regarding support, I called them and try to told the seriousness of situation but instead of showing the urgency they asked me to open a support ticket and disconnected. When I opened a support ticket they said its my account that was hacked. When I show them other domains of other people hosted of same server after finding out them by reverse IP they closed the support ticket and did not reply again.

    All other sites of any other person on Ideastack servers are de-indexed due to same issue as almost all of them are showing spammy porn or sex related content on mail.domainname.com.

    I really need help of all you people and want to make everyone aware that all their hard work site is destroyed cuz of their carelessness or accepting money to show that content.

    I have all the proofs ready with me if anyone wants.

  2. #2
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    LOL!

    And it gets better! A search for "Ideastack" yielded this gem:

    .
    Attached Thumbnails Attached Thumbnails Ideastack - Google Search - Mozilla Firefox_2013-11-23_23-20-22.jpg  
    Last edited by kpmedia; 11-24-2013 at 01:22 AM.
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  3. #3
    Quote Originally Posted by kpmedia View Post
    LOL!

    And it gets better! A search for "Ideastack" yielded this gem:

    .
    Please can you tell me on what more issues I can make my lawsuit stronger? I wont let them go this way, they will pay for everything they destroyed in my life.

  4. #4
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    Quote Originally Posted by pbbiet View Post
    Please can you tell me on what more issues I can make my lawsuit stronger? I wont let them go this way, they will pay for everything they destroyed in my life.
    If you can find a lawyer who will waste 30 minutes of their time with you, they will explain to you that most hosts have a T&C which prohibits you from being able to sue for business loses due to server issues (you said they were hacked).

    As a business owner it's your responsibility to have a disaster plan in place, and you should have put that plan in to action.

    p.s. Ideastack advertise themselves as "cheap web hosting," and I see that they sell $5-$20 plans, yet you apparently lost thousands of dollars (your clients spend decent amounts with you?). If this thread is going to be any fun at all maybe we should spin this hypothetical lawsuit around with the situation being:

    "Help! My clients who spend $4,000/month with me are suing me for being negligent in my hosting selection as I ignored the top 10 google results saying ideahost has issues, and I ignored their own proclamation of being a 'cheap host'"

    p.p.s sometimes I wonder if WHT make up these drama threads, or if people are really this quirky.

    p.p.p.s if you didn't figure it out yet, you're not going to sue anyone, and you have no case.
    Last edited by ServiceProvider; 11-24-2013 at 01:49 AM.
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  5. #5
    This is so funny
    Please do tell us how your lawsuit goes
    I closely watch VPS providers
    Geekahost.com | VPS providers look here!

  6. #6
    Hello.

    Just 2 questions:

    1. Do you think they really worth a Lawsuit?

    2. What were you thinking when you host your $4,000/month clients in a $1/month host?

    Last edited by SkyNetHosting; 11-24-2013 at 02:48 AM.
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  7. #7
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    Quote Originally Posted by pbbiet View Post
    they will pay for everything they destroyed in my life.
    No they won't.

    7.5 In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.
    Besides which, first you would have to prove that it was not due to you running out-dated/vulnerable software and/or failing to take action to secure your sites.
    There's no such thing as an unmanaged server - It's actually self-managed. Worth remembering next time you're looking for someone to complain to.
    DATA VALUATION SERVICE: Your data's value is linked directly to your backup strategy. If YOU don't have your own backups then YOU value your data at ZERO. So why should anyone else care when you lose it?

  8. #8
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    Quote Originally Posted by gordonrp View Post
    p.p.s sometimes I wonder if WHT make up these drama threads, or if people are really this quirky.
    Do you really have to wonder.

    I know a few people who are running a "business" like that, on a cheapest possible shared host with no backups, no contingency plans and then come crying when something bad happens...



    /subscribed

  9. #9
    Quote Originally Posted by gordonrp View Post
    If you can find a lawyer who will waste 30 minutes of their time with you, they will explain to you that most hosts have a T&C which prohibits you from being able to sue for business loses due to server issues (you said they were hacked).
    So those terms and conditions allows you to show porn or sex related content on any site hosted on you and later you hold no responsibility for it?

    Quote Originally Posted by gordonrp View Post
    As a business owner it's your responsibility to have a disaster plan in place, and you should have put that plan in to action.
    I wasn't aware I was talking to a business analyst! What are you Steve Ballmer or what? Was I talking about my business model or what? Do you know I have any backup plan or not???!

    Quote Originally Posted by gordonrp View Post
    "Help! My clients who spend $4,000/month with me are suing me for being negligent in my hosting selection as I ignored the top 10 google results saying ideahost has issues, and I ignored their own proclamation of being a 'cheap host'"
    Hilarious! I haven't seen such a comedian in my life. Do I have to laugh on your such a sick humor? Anyways who the hell are you spilling **** about my business model!If you have something to contribute than say else dont come up with this sick replies showing off how badly you got kicked by your boss today. Considering you are member here from 2004 atleast speak some sense Man.

    Quote Originally Posted by gordonrp View Post
    p.p.s sometimes I wonder if WHT make up these drama threads, or if people are really this quirky.
    You seems to be sophisticated rhetorician inebriated by the exuberance of your own verbosity. In simple words a "perfect chutiya" (local term). This is in response to that personal remark on me. I am not in a mood of piss match so peace.

    Quote Originally Posted by Geekahost View Post
    This is so funny
    Please do tell us how your lawsuit goes
    This is not a 'i want to increase my post count thread' so please excuse.


    Quote Originally Posted by SkyNetHosting View Post
    Hello.

    Just 2 questions:

    1. Do you think they really worth a Lawsuit?

    2. What were you thinking when you host your $4,000/month clients in a $1/month host?

    1) Well its not about money, its about their response after showing sex related content on my site.
    2) Well I did not host any of my client site on their hosts, all the sites I hosted on their server was my own property. This applies to every other person who replied here without even reading the thread properly.


    Quote Originally Posted by F-DNS View Post
    No they won't.

    Besides which, first you would have to prove that it was not due to you running out-dated/vulnerable software and/or failing to take action to secure your sites.
    I dont know, they may pay for it if not in terms of money than some other place cuz you just cant show sex, Viagra porn content on any good site and dont take any action even after reporting it.

    Quote Originally Posted by wndml View Post
    Do you really have to wonder.

    I know a few people who are running a "business" like that, on a cheapest possible shared host with no backups, no contingency plans and then come crying when something bad happens...



    /subscribed
    Bingo, I found a Shrelock Holmes! Holy ****! he knows everything about my backup plans or my business model everything! Now if you are done with increasing your post count would you please excuse?
    Last edited by pbbiet; 11-25-2013 at 11:33 AM.

  10. #10
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    Quote Originally Posted by pbbiet View Post
    Hello Everyone,

    I purchased SEO hosting from <INSERT ANY HOST NAME HERE>
    Well... there is your first problem. There is no such thing as SEO hosting. It is likely that you simply got caught using 100 low quality (high PR) websites in a makeshift linkfarm and Google sandboxed you.
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  11. #11
    Quote Originally Posted by KMyers View Post
    Well... there is your first problem. There is no such thing as SEO hosting. It is likely that you simply got caught using 100 low quality (high PR) websites in a makeshift linkfarm and Google sandboxed you.

    Firstly there was no low quality website, all sites well maintained blogs with good content on it. Second why does de-index all other domain which have no relation to me they were about a company or something? Well am not here to discuss about my SEO business please, if they were index due to any mistake of us i would have never blamed anyone. If you want I will PM you some blogs and later u decided what is low quality there.

  12. #12
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    There's no such thing as "seo hosting"

  13. #13
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    Quote Originally Posted by cd/home View Post
    There's no such thing as "seo hosting"
    Sure there is - it's overpriced regular hosting .

  14. #14
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    Quote Originally Posted by MikeDVB View Post
    Sure there is - it's overpriced regular hosting .
    With a sports bag full of IP addresses...

  15. #15
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    Most 'SEO' hosting brands I've seen don't actually give out dedicated IPs. They just spread your domains across various shared IPs.

    I.e. they could have 50 IPs total and satisfy the 'needs' of thousands of customers so long as none of those customers have more than 50 individual domains.

    I won't get into the argument as to whether having a different IP really does help/hurt SEO because those that believe it won't be convinced otherwise nor will those that don't believe it.

  16. #16
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    OP, please share with us what laws you feel your host has broken. Specific statutes, please. I'd also like to know how you feel the following sections of their Terms of Service -- the legally-binding contract that you agreed to when you started service -- no longer apply to you:

    2.1 We ... shall have no liability for any loss or damage to any data stored on the Server.

    7.3 Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim.

    7.5 In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.
    That's the contract you agreed to. It contains an indemnity clause and a limitation of damages. In simple English, this means that you already agreed that they are not responsible for anything that happens to you because of your site, even if it was pure negligence on their part. The limitation of damages bit says that even if a judge somehow finds them liable for damages to you, you agreed to limit their damages to no more than one month's worth of service.

    So if you pay $10 / month for the service, and you lost $5000 in revenue, you should expect to pay around $10k to file your site, and if you're really lucky and the judge really likes you, you might win $10 back. That's a net loss of $14,990.

    But by all means, please sue. We'd all love to hear the outcome.

  17. #17
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    Quote Originally Posted by pbbiet View Post
    he knows everything about my backup plans or my business model everything!
    Well I sure do, you said everything with this:

    Quote Originally Posted by pbbiet View Post
    I purchased SEO hosting ... I run a SEO company
    See, anyone who runs a serious SEO business knows that IP addresses have no effect on SEO. In fact, running a SEO business is mutually exclusive with shared hosting because anyone who runs a serious SEO business knows very well that they're vulnerable against every little glitch, fart or hack that might affect hundreds if not thousands of neighboring accounts in the shared environment. So even if IPs did matter then that more the reason to absolutely and totally avoid any shared hosting.

    I'm also pretty sure you don't have any real contingency because if you did, you'd have monitoring of all your assets and regular scans of (sub)domains, ips, and whatnots, in which case you'd have caught this much sooner...

    Elementary, dear Watson.

  18. #18
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    Quote Originally Posted by FRH Lisa View Post
    OP, please share with us what laws you feel your host has broken. Specific statutes, please. I'd also like to know how you feel the following sections of their Terms of Service -- the legally-binding contract that you agreed to when you started service -- no longer apply to you:
    One thing to keep in mind - one does not have to violate a law for a civil tort. The only thing a violation of the law will do is result in criminal [not civil] action as well as possibly giving you some evidence/ammunition to use in a civil case should criminal charges 'stick'.

    A lawsuit is not a criminal proceeding - but a civil one.

    Just a small FYI from the short business law class I took a few years ago. I'm by no means an attorney and you should seek legal advice if you need it .

    I'm not correcting you Lisa, but simply making this clear for those that may not be aware.

  19. #19
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    A SEO company who thinks SEO Hosting exists.. No.. just no.

  20. #20
    Same thing for me, over 70 domains gone from this parasitic company. 1000's down the toilet.
    As for the lawsuit, you can forget that. They are a limited company in India.

  21. #21
    Quote Originally Posted by maxdon View Post
    Same thing for me, over 70 domains gone from this parasitic company. 1000's down the toilet.
    As for the lawsuit, you can forget that. They are a limited company in India.
    No offence but what made you go with them in the first place, price tag?
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  22. #22
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    Exactly. I think we can come to the conclusion that a bit of research will help in choosing the right host. Sorry OP

  23. #23
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    We also had some bitter experience with their VPS service, we bought for some internal testing. We dropped their service as soon as we noticed, their service is good for nothing.

  24. #24
    I can't understand why OP even needs to consider suing ideastack.

    Per their TOS he is required to maintain his own insurance for any loss he may encounter. He just needs to file a claim with his insurance provider for his losses.

    2.2 You shall effect and maintain adequate insurance coverage in respect of any loss or damage to data stored on the Server.

    If we look further down in their tos
    2.8.2(b) You shall be held liable for any and all costs incurred by IdeaStack as a result of your violation of these terms and conditions.
    It actually appears OP could actually be required to reimburse ideastack for any time of theirs he wastes due to him (presumably) not obtaining insurance as required.

    You even specifically agreed that Ideastack may be hacked and you are OK with it:
    , we do not guarantee that the Server will be free from unauthorized users or hackers

  25. #25
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    This is what's going to happen your going to sue them the judge will look idea shack up on google see all the bad reviews then tell you here's what your getting in return of this lawsuit one which is a lesson and two which is a piece if advice to search google up on a host before buying from them and do read their reviews

  26. #26
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    Guys I used the cheapest provider I could find even though they had some bad reviews and now my sites are gone, how many million can I sue for? TIA.

  27. #27
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    Quote Originally Posted by FRH Lisa View Post
    Guys I used the cheapest provider I could find even though they had some bad reviews and now my sites are gone, how many million can I sue for? TIA.
    Welcome to the Legal Advice Department. To answer your questions;

    1. why did you use a cheap $1 provider??? You could have gotten more value from the 39 cent host that offers unlimited Caesar salads

    2. you saw 10 bad reviews??? Those ones are just a slap on the wrist. Wait until you see the other 399718677 bad reviews since 2012!!!

    3. you can sue that host for thousands, millions, or whatever infinite number you could think of. Let's drag this out in court as long as possible....maybe for about 15 years.....my children will be ready for university....and we only take cash payments


    4. your sites are not gone, they're hiding. It was the safest option next to saving everything to floppy disks. I think I smell a drive burning




  28. #28
    Quote Originally Posted by SkyNetHosting View Post
    No offence but what made you go with them in the first place, price tag?
    I have over 1400 pr domains, so I spread the hosting around a bit. Seems like a wise move rather than putting your eggs in one basket. I have to say what this company has done borders on the criminal, they are meant to host your sites, not add subdomains for seo without your knowledge. That is like me turning up to your premises and using a room for myself.

    They have caused huge financial losses to anyone who invested in a PR network. Using the excuse that all sites have been hacked is so lame.Like they were all hacked at the same time. Of course you would have to prove what they did was intentional which is basically impossible as they will just say sorry our server was compromised, tough ****.
    Last edited by maxdon; 12-03-2013 at 03:49 AM.

  29. #29
    Hi,

    Actually its very difficult next to impossible to sue for whatever any web hosting. Main reason is the TOS. Second reason is hardly they will be in your Country.

  30. #30
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    Quote Originally Posted by Play Hosting View Post
    Hi,

    Actually its very difficult next to impossible to sue for whatever any web hosting. Main reason is the TOS. Second reason is hardly they will be in your Country.
    It's easy to sue - especially if you're in the same locale - it's not so easy to win.

    The Terms of Service provision doesn't keep you from filing suit but can and likely will result in the suit being thrown out as soon as it's before a judge.

  31. #31
    Quote Originally Posted by MikeDVB View Post
    It's easy to sue - especially if you're in the same locale - it's not so easy to win.

    The Terms of Service provision doesn't keep you from filing suit but can and likely will result in the suit being thrown out as soon as it's before a judge.
    Lets agree do disagree So far i have not seen a single law case that makes to the court.

  32. #32
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    Funny thread.. Good luck!!

  33. #33
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    Who needs daytime Soap operas when we have this sort of entertainment.





    OP if your SEO "company" is so important, then you would not have put your link farm on an SEO host - you would have had your link spamming sites er blogs spread out with as many hosts as possible - and NOt for the different IP's but to be able to maintain the spammy links for your clients when a host has issues of any kind.

    Reality, you only have yourself to blame, but good luck with your action - can't wait to hear the outcome!
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  34. #34
    Quote Originally Posted by Play Hosting View Post
    Lets agree do disagree So far i have not seen a single law case that makes to the court.
    http://blog.internetcases.com/2009/1...rude-customer/

  35. #35
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    omg another SEO hosting thread, can't you see it's a gimmick?

  36. #36
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    Quote Originally Posted by dr carter View Post
    I can't understand why OP even needs to consider suing ideastack.

    Per their TOS he is required to maintain his own insurance for any loss he may encounter. He just needs to file a claim with his insurance provider for his losses.




    If we look further down in their tos


    It actually appears OP could actually be required to reimburse ideastack for any time of theirs he wastes due to him (presumably) not obtaining insurance as required.

    You even specifically agreed that Ideastack may be hacked and you are OK with it:
    Well damn, that is the most interesting find in this whole thread.

  37. #37
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    All this talk of ToS is stupid.

    It's fairly obvious that "their" ToS was lifted from Innohosting.

    Google any part of it. Example:
    refers to the relevant domain names Registry
    The results?
    - Innohosting (real host, real company) @ http://www.innohosting.com/tos.htm
    - lots of copycat kiddies

    I doubt these clowns even know what's even written there. Just web page text to them.

    If it can be proven that you've simply copied contracts from others, without their permission, then it's like not having any at all.

    Typical.
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  38. #38
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    Quote Originally Posted by kpmedia View Post
    If it can be proven that you've simply copied contracts from others, without their permission, then it's like not having any at all.

    Typical.
    Can you cite some court cases indicating that this is, indeed, the truth?

    Plagiarizing a contract does not make the contract unenforceable. It does, however, potentially open whoever plagiarized the contract to a civil suit for theft of intellectual property.

    Just because something seems like it should be true does not make it true. Until you cite some sources that back up your statement I'm going to have to say you're incorrect.

    At the end of the day the end user shouldn't put themselves in the position of needing to find loopholes imho.

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