How does it work when you only purchase the customer base, do you have a contracted drop dead date? Do you get given any info on the current solution?
Seems dangerous to me if you can't run the operstion in parallel for a while and risk losing some of the customers you bought.
Also do you have an agreement with the seller to perform necessary orderly migration activities? Seems that something trivial would take much longer (and cause greater downtime) if you don't have that co-operation
I wouldn't suggest going through with this at all unless you have the infrastructure to handle all of said clients since you did mention that you were buying "the customer base and their hosting accounts".
Also, if you're not buying their databases (that's what I assume you mean by panels) and branding, then what's going to stop them from just "selling you their clients" and just going on about their business?
You will need to make sure you inform the customers about every little step otherwise be prepared to lose a large percentage of them. Hopefully you have technical experience to migrate the customer accounts to your servers and set them up in your billing system. You will want to make sure the migration is not dragged out but also goes as smooth as possible.
What your doing is called an asset purchase agreement. You should always acquire the brand name along with related domains. This way you can redirect customers to your website and ensure others can setup a 'new' hosting company using that domain.
Adam Hobach - CyberLynk Network, Inc. ahobach @ cyberlynk.net CyberLynk.net - Colocation, Managed/Dedicated Servers, VPS's, Windows/Linux Hosting, Spam/Virus Filtering, VOIP, Offsite Backup CyberLynkAcquisitions.com - Are you looking to sell your hosting business? Contact me today!