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Thread: switching billing systems
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11-21-2013, 01:45 PM #1Disabled
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switching billing systems
Hi, I am moving clients from hostbill to clientexec. I have downloaded the csv files so I can upload them to client exec but I keep getting an error about them not having an email address. Can someone please help me with this?
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11-21-2013, 02:33 PM #2Web Hosting Master
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Have you contacted ClientExec's support desk? I'm sure someone on here will be able to help you, but going to CE directly will probably be faster.
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11-21-2013, 04:43 PM #3Disabled
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I have contacted them I am awaiting response. I also get an error like this {"timestamp":1385066558,"error":true,"success":false,"message":"Section '' not found."} or similar depending on what csv file I upload
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11-21-2013, 05:02 PM #4Web Hosting Evangelist
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Clientexec is usually fast to help and has awesome support! It's sad to see that the one day desired billing panel is losing so many people. Wish they would have woken up and smelled the coffee.
Good luck with your migration and enjoy Clientexec!██ HostClearly.com
██ HostClearly Web Hosting
██ #WeAreYourBussinessPartner
██ Shared, Reseller, and VPS Hosting since 2010!
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11-21-2013, 06:15 PM #5The Linux Specialist
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Specially 4 U
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11-21-2013, 06:19 PM #6Web Hosting Master
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Why are you switching from Hostbill, any reason?
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11-21-2013, 10:26 PM #7Disabled
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I acquired a company that had hostbill the owner wants to keep it and I need to get the clients data to my billing system.
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11-21-2013, 11:47 PM #8Junior Guru Wannabe
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- Apr 2008
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- 33
Hey sjr2004,
We got your ticket, I see Justin updated it and we got the files back. We don't currently have a migration for HostBill > ClientExec but since you provided the CSV's for us, we'll see what we can do as quick as possible!Lincoln | ClientExec
Follow us @clientexec
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11-22-2013, 02:14 AM #9Web Hosting Master
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11-22-2013, 07:59 AM #10Disabled
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