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Thread: VoIP

  1. #1
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    VoIP

    I would like some general guidance on VoIP handsets/service. We're going to offer telephone pre-sales and emergency support for those who need it but we're having troubles to select the most cost efficient way. I saw a basic RTX skype handset which doesn't require a PC that seems good and of course uses less equipment which is nice.

    I would like to have at least the following features:

    1) Call Recording
    2) Deny Withheld Numbers
    3) Interactive Menu (Press 1 for sales, Press 2 for emergency support)

    Any ideas?

    Thanks.

  2. #2
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    We use RingCentral and have found it to be fairly reliable. It also meets all of your needs. Note, most will offer some form of call recording but not all offer automatic call recording. We have automatic call recording with RingCentral, but it did require paying them more for the access to that feature.
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  3. #3
    Hello,

    You can check latest released softwares and Features on VOIP from:

    http://www.voip-info.org/wiki/view/N...tware+Releases

    I hope it will help you to find better.

  4. #4
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    We have an Asterisk PBX set up and use flowroute for our DID and minutes. Asterisk is powerful enough to let you do anything you could possible want to do.

    All you then need is SIP capable phones and you're in business. Android and (I believe) iPhone have SIP phone apps in their stores, which will allow you to connect your cell phone/tablet/whatever to your Asterisk server to have business line connectivity anywhere. We love our setup.

  5. #5
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    Quote Originally Posted by ThatScriptGuy View Post
    We have an Asterisk PBX set up and use flowroute for our DID and minutes. Asterisk is powerful enough to let you do anything you could possible want to do.

    All you then need is SIP capable phones and you're in business. Android and (I believe) iPhone have SIP phone apps in their stores, which will allow you to connect your cell phone/tablet/whatever to your Asterisk server to have business line connectivity anywhere. We love our setup.
    That means having the PC on 24/7 which churns through electricity like no ones business?

  6. #6
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    Use voipfone.co.uk - they provide everything you need (if you want it) and have all the bells and whistles for menus and hosted PBX's etc.
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  7. #7
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    Voipdito was pretty nice when we used it a year or two ago.

    Zane

  8. #8
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    Of course not. Your PBX shouldn't be hosted on a home/office connection anyway. Our Asterisk server runs perfectly fine on a little $5 VPS. No problems in call quality in several years.

    Asterisk = Free
    VPS = $5/month
    Flowroute DID = $1.50/month
    Minutes through Flowroute = $10/month
    Our office SIP phones = One time cost of $200 each (x4)

    Quote Originally Posted by cd/home View Post
    That means having the PC on 24/7 which churns through electricity like no ones business?

  9. #9
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    Quote Originally Posted by ThatScriptGuy View Post
    Of course not. Your PBX shouldn't be hosted on a home/office connection anyway. Our Asterisk server runs perfectly fine on a little $5 VPS. No problems in call quality in several years.

    Asterisk = Free
    VPS = $5/month
    Flowroute DID = $1.50/month
    Minutes through Flowroute = $10/month
    Our office SIP phones = One time cost of $200 each (x4)
    That's more like it. Which phone did you pick?

  10. #10
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    I'm not sure of the exact models we use. I believe they are the Polycom 501s (We set this up a long time ago. ) Looks like they are on ebay for $50 or less.

    http://www.ebay.com/bhp/polycom-501

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