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Thread: GreenValueHost - Review
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11-19-2013, 02:57 PM #1WHT Addict
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GreenValueHost - Review
Hi,
I have been with GreenValueHost for about a month so i would like to review them i hate doing bad reviews but my experience with GreenVauleHost has not been very good here's why:
1. They don't use there own hardware found out that there Vps's are from Hudson Valley Hosting.(Most company's use there own hardware)download speeds of 22 kb/s on server right now.
2. Support Team gets a 2/5 very slow respond time
Theses are main issues im having they did offer me a 2.00 for setup not going a plan and thank them for that , within 2 days of me being hosting they were DDOS (this being said it was Hudson Valley) you run the ip though whois (192.3.94.176) and it shows Hudson Valley as the provider but they were telling me that it was Data Center issue it was the company they are using. It has been noting but trouble with hosting i no issue with the staff , the services they provide are not sub par
I won't be renewing with them started off great then it went downhill , i would not recommend them if you are wanting a vps
Thanks for Your Time
Delldude1989Last edited by CSH-Chris; 11-19-2013 at 03:10 PM.
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11-19-2013, 03:23 PM #2Web Hosting Master
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Sorry to hear about your bad experience, but didn't they sell part of their customer base to HVH anyway?
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11-19-2013, 03:23 PM #3Web Hosting Master
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1.Most companies don't use their own hardware, they use services from datacentres just like GVH do and you will find most of with satisfied customers.
2.DDOS can happen to anyone these days basically every kid can lunch several Gbps DDOS attack from home since the wikileaks but yes its responsibility of the company to atleast nullroute the IP(if they are not capable of blocking/mitigating the attack) under attack so that others don't get affected by it.
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11-19-2013, 03:30 PM #4Web Hosting Master
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ahh sorry to know you are not happy with them
but let me share my personal experience with HVH they are best, i think own a hardware is not a big deal company can rent or whatever they do, important thing is it will managed well,
and bad things happens with everyone, it will be very good if you ask them to move your account i hope they will do that
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11-19-2013, 03:34 PM #5WHT Addict
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11-19-2013, 03:37 PM #6WHT Addict
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Because i told a tech i cancelled my services the owner responded like this , they are saying you are abusing there helpedesk ...
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11-19-2013, 03:41 PM #7Disabled
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Sorry for your bad experience I have seen many companies use leased hardware to run their services. It is a common practice as it can be more expensive to own your hardware and colo it than leasing a server and not having to worry about the cost of hardware replacement and such.
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11-19-2013, 03:43 PM #8WHT Addict
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Last edited by CSH-Chris; 11-19-2013 at 03:47 PM. Reason: add abuse complaint
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11-19-2013, 04:07 PM #9Disabled
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I honestly did not notice any performance issues with your VPS whatsoever; when I did check, your VPS was running absolutely fine with no issues. (Currently as well)
The issues that you were facing previously WERE in fact DDoS attacks, and we posted on our Network Issues page to notify all clients that we were working on mitigating the attack. DDoS attacks can happen to any provider, not just us.
We only LEASE our node hardware from Hudson Valley Host. We fully manage and monitor our own nodes and we are not a VPS reseller. Submitting tickets to the wrong department deliberately in an attempt to receive a faster response is considered helpdesk abuse, as it takes away time from other clients that actually do need technical support.
I'm sorry that we weren't able to satisfy your needs. If you'd like, please submit a refund request and I'll have it processed for you.
Thanks.
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11-19-2013, 04:09 PM #10WHT Addict
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11-19-2013, 04:16 PM #11Disabled
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