i want install email marketing on my server, and i'm interested on awebdesk.com but unfortunately i can't find any review in wht...
Are there any wht member using that software ? can you give me the review please ?
I am using their standard package at USD 149 but it seems now they increased same package price to USD 199 .
Still I think its good and gives much more than the price.
Almost all features they have, for which I was spending around 30$ month.
So I will recommend it .
You can also use Mailchimp as Mailchimp is free for a few first thousand emails. But the problem is they need email validation which I dont like.
Go for awebdesk in short.
http://sendy.co It's a lot cheaper comparing to some alternatives, you do need a small VPS though. It uses Amazon SES to send out mails. 10k emails is $1. Good thing about Sendy is that it can keep track of undeliverables.
I am using the awebdesk email marketing software and i always upgrade it whenever awebdesk launches the updates and really happy with the customer support. In week hours they are online for more then 18 hours. So its very easy for me to do email marketing with awebdesk and the humble team.
I realize this thread is a little old but I though I'd over my thoughts on Awebdesk as I have been using it for about 2 years.
I like all the features and if & when the software works as it is supposed to then it is excellent. The trouble is that it is really buggy. A lot of the basic functions are just unreliable.
Some of the issues I have with the software is that various setting don't seem to stick. I have a form for a list that is set to allow multiple email addresses to subscribe to the list. I want the same address in there twice as I want to add my own address for testing. The trouble is it will unpredictably reject further subscriptions from duplicate address despite the setting clearly being set to allow this.
You canít rely on the software to save changes you have made. Despite pressing the save button you really are risking your effort. Sometimes your changes will be saved. Other times they wonít. You will need to save your work frequently & continually check that your savings took effect.
There are a lot of similar issues. Just because you have ticked a check box in the setting is no guarantee the software will act in that way. Changed settings can also spontaneously revert to previous settings. Any changes you make need to settle in & if they remain the same for a week or so you can be fairly confident they will not change. Donít be surprised if you go back the next day & some settings have changed on their own. This software really does have a mind of its own.
Ownership of various lists can also change of their own accord. A list I sent up under my user name is now only accessible under the Admin account despite my user account having full admin rights and my user being the owner of that list.
All these problems can often be worked around. If the support provided was helpful then I would still consider recommending the software. Unfortunately the support is very poor. They are based in India and even during regular weekday business hours on Indian time there is seldom a support person online. Sometimes their website will say they are online but when you try and connect the message 'no one is online right nowí displays.
At one time I called to India on the phone to seek urgent support and the person that answered the phone was most unhelpful and had an unpleasant attitude (they no longer display their phone number). Also if you hope to get any support during Ramadan forget it. I needed urgent help at this time last year and when I finally got hold of someone was told they wonít work during the holy month of Ramadan.
Generally I am not the type of person that needs support because I can figure how most software works on my own. The trouble is with this software you do need the support because it has so many bugs. The support people never admit to any of the bugs and blame everything on user error. When I report bugs in the software they have no interest.
My prediction is that this software company will not be around for much longer. It is a shame because it is potentially an excellent product. If you need something reliable for business that just works then this is not the product for you. If you have plenty of time to tinker with buggy software and are very patient never needing anything finished any time soon then this maybe something you could look at. My advise is donít waste you time like I have.