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rsyncpalace not answering tickets (since 3 weeks)
Hi, Dont know if anyone here uses
www.rsyncpalace.com but I am unable to contact them.. I tried with support tickets, billing tickets, emails and phone and no response at all since 3 weeks ago..
Are they still on the market?
** Moved from outages, since the site isn't off line.
Having problems, or maybe questions about WHT? Head over to the help desk!
We use rsyncpalace for a few months and have yet had a service outage, but when requested assistance it usually took a few days for a reply on tickets.
We moved away from them to backupsy and they have been great.
yes I am actually thinking on moving over to backupsy.com
They finally replied my ticket! I am starting to realize the power of WHT hehehe
Rsyncpalace is the worst. I had them for a few months and realized how horrible they were. From the slow speeds to unresponsive support, it was barely usable. Use backupsy -- search the forums for the positive feedback and generous disk allowances. I use them now .. you can't go wrong.
Three weeks. That's friggin' incredible.
I use http://www.bqbackup.com/ and am more then pleased. You don't need to wait a day for contact, let alone 3 weeks.
Sorry to hear about your issue.
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