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  1. #1
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    Mar 2013
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    Customer signed up with a legal domain, but added addon for selling viagra?

    I suspended a client for selling viagra, was that the right thing to do?

    My TOS doesn't allow "illegal substances or anything found to violate laws".

    My client had domain: professor****.com, but never in over ten days put a site under it, instead a few days ago added the addon domain: buv********.com .

    I noticed he was selling to US and UK customers, even though he is based out of Israel.

    I noticed he required a prescription, but when I did a test order, it didn't ask me for prescription just western union etc. I immediately suspended, and emailed him as well.

    Was this the right course of action?
    Last edited by Ash; 11-08-2013 at 09:32 PM.

  2. #2
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    First thing's first. You might wanna edit out his domains. Google will pick this thread up in another 10 seconds or so.
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  3. #3
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    Quote Originally Posted by rits View Post
    First thing's first. You might wanna edit out his domains. Google will pick this thread up in another 10 seconds or so.
    Ok just did, but did I do the right thing? Was it wrong for me to suspend him?

  4. #4
    Join Date
    Jan 2003
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    Canada
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    Your link is still active.

    How do you know he does not ship off a email after the order to get a prescription sent in?

    It's easier to just not allow pharmacy websites - period. No questions asked.
    Last edited by @Jesse; 11-08-2013 at 08:49 PM.
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  5. #5
    Join Date
    Mar 2010
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    Quote Originally Posted by ClamHost View Post
    Ok just did, but did I do the right thing? Was it wrong for me to suspend him?
    As far as I'm aware without a prescription selling it is illegal and if you believe one wasn't required to order from the site, you certainly did the right thing in my eyes.

    The wrong thing is listing peoples domains indicating something shady without full evidence yet regardless if you suspended them or not.

  6. #6
    Join Date
    Mar 2013
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    Texas
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    Thank you all. I created this thread as a way to ensure myself I made the correct decision. Apparently suspending the client was the right choice.

    Thank you,

    T

  7. #7
    Join Date
    Oct 2013
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    11
    You have done the right thing. Keep us updated

  8. #8
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    Above The Clouds
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    Personally I think Viagra and a whole host of other medicines should be OTC and I would have let it go until I received a takedown notice. Anyhow, with hundreds of thousands of domains hosted there is no way we would have noticed. It's not our job to police content, nor is it feasible for large hosts.
    Laurence Flynn @ atOmicVPS LTD
    Linux & Windows Cloud Hosting Solutions Powered by OnApp
    Fully Managed [Shared][Reseller][Cloud VPS] [Dedicated]
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  9. #9
    Join Date
    Feb 2005
    Location
    Australia
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    I'd be more concerned about the client spamming - either directly through your server or spamvertising the domain.
    Chris

    "Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter

  10. #10
    Join Date
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    Quote Originally Posted by NexDog View Post
    Personally I think Viagra and a whole host of other medicines should be OTC and I would have let it go until I received a takedown notice. Anyhow, with hundreds of thousands of domains hosted there is no way we would have noticed. It's not our job to police content, nor is it feasible for large hosts.
    That's true, but the client was selling viagra without a prescription. Last thing I need is another scammer, spammer, or bummer.

  11. #11
    Join Date
    Jan 2003
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    Canada
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    Has he said anything?
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  12. #12
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    Quote Originally Posted by rits View Post
    Has he said anything?
    Nope, just like other scammers, spammers, and bummers, he just ignores everything.

  13. #13
    Your terms and conditions should allow you to cancel any account for any reason. You can then simply tell him you do not want to host the website. No need to give a reason. Refund cancel and move on.
    Andy
    Resell SSL Certificates - API / WHMCS / HostBill / ClientExec
    Servertastic - RapidSSL, Geotrust, Thawte, Symantec, SmarterTools and more

  14. #14
    Join Date
    Mar 2013
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    Texas
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    Quote Originally Posted by AndyGambles View Post
    Your terms and conditions should allow you to cancel any account for any reason. You can then simply tell him you do not want to host the website. No need to give a reason. Refund cancel and move on.
    Nice, I like your prices of your SSL reseller too, but you misspelled a few words on your homepage, like transaction.

  15. #15
    Quote Originally Posted by ClamHost View Post
    Nice, I like your prices of your SSL reseller too, but you misspelled a few words on your homepage, like transaction.
    Nothing wrong with a good transacion

    Thank you.
    Andy
    Resell SSL Certificates - API / WHMCS / HostBill / ClientExec
    Servertastic - RapidSSL, Geotrust, Thawte, Symantec, SmarterTools and more

  16. #16
    Join Date
    Mar 2013
    Location
    Texas
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    Talking

    Quote Originally Posted by AndyGambles View Post
    Nothing wrong with a good transacion

    Thank you.
    No problem

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