7 days ago i recived my first invoice from hetzner, to pay this invoice i have to login to robot page but i dont have login details, i made some research and i should get email with that login details but i never get it. I tried contact hetzner support by email for about week, still no answer. I am scared 2 days ago i get email with 2 days deadline, after that they ll block my server. I dont know what to do now weekend is coming so support will be not available.
Ah right. In that case you could simply post the number of your server (server ID) in this thread.
You also mentioned something about sending us an email. If that was correctly sent to us you will have gotten an auto-reply, with a ticket number (in the subject line). You could give me that ticket number.