★★ Fastserversupport.com ★★ 24/7 Linux & Windows Management - 50 % OFF LIFE TIME!
Our dedicated staff plan is of highly qualified technical people who are Industry recognized and Internationally Certified, The advantage is that they will be solely working for your company and keeping the quality of services upfront at every stage. This is equivalent of having your own employees and Infrastructure provided who will work in from our office 8 hours a day 7 days a week. The skills of these system administrators can be used to perform complex technical issues, server managements, live chats, installations of customized third party scripts based on your immediate needs
★★ USE PROMO CODE WHT50★★ while placing order to get 50% Life Time Off.
Fully-Dedicated technical Staff (Level-3)
Manage tickets using your helpdesk (WHMCS,Kayako, Perldesk etc...)
Escalate tickets to concerned department if needed.
Full Server Management plan
Linux ( Cpanel, Plesk & DirectAdmin) Windows ( Plesk & Helm)
Mail Servers (EXIM, Qmail, Mailenable etc...)
Basic & Advance Security
Server securing and hardening
Firewall installation & configurations
Rootkit and root access alerts
Re-secure a server after intrusion
Response time 20 minutes as per SLA
Initial response within 20 mins to your clients
Routine follow-up with the tickets.
Escalating tickets to proper department ( Sales or Billing )
Get necessary details from clients to fix the issues quickly
Communication with Datacenterís
For Server reboots (Via ticket, Remote Console etc...)
Follow-up with the DC for any issues ( Hardware, Reboots or upgrades ).
Free 24x7 Server Monitoring
Techs will be monitoring the server 24x7
Restart services if necessary
Fix issues if any of the services have problems
Sending ticket reports ( Resolved, Pending and Closed tickets ).
Weekly server status report ( Disk usages, Security status, Server performances etc ).
Third Party scripts support
Installing , configuring scripts like joomla, wordpress, mambo and other fantastico based scripts
Server monitoring softwares like nagios etc
Please feel free to contact FastServerSupport.com for any general questions you may have. Our support team is available 24 hours a day, so please do not hesitate to get in contact with us if you have any comments or questions.
EMAIL CONTACTS :
Support : [email protected]
Sales : [email protected]