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Thread: VELIA NET Germany
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11-07-2013, 01:08 PM #1Temporarily Suspended
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VELIA NET Germany
Should any one go with Velia.net
Quality of their service?
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11-07-2013, 07:51 PM #2The Linux Specialist
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- Mar 2003
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Are you sure it is velia.net ? I can't seems to access this site.
Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx
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11-07-2013, 08:11 PM #3Web Hosting Master
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Superb Houston/Los Angeles Colocation: LAYERHOST.COM https://www.layerhost.com/colocation
*not affiliated, just recommendation*
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11-08-2013, 07:25 PM #4Aspiring Evangelist
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- Mar 2009
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- 391
Nope, doesnt work. How lame, you need to add www...
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11-08-2013, 11:57 PM #5Temporarily Suspended
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- Jun 2013
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now check : http://www.velia.net/en/Home
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11-09-2013, 05:33 PM #6Junior Guru
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- Jun 2013
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- USA
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I have worked with Velia a bit in the past. They seem quite knowledgable and dedicated to their business, and from limited experience, the quality of service provided was very good.
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11-10-2013, 04:12 PM #7Newbie
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- May 2012
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- Brussel
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- 8
I confirm, I use Velia, and the team is very good ( services as well of sales )
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11-20-2013, 04:59 PM #8Disabled
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- Nov 2013
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Does anyone have experience with their network?
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11-21-2013, 04:11 PM #9Temporarily Suspended
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- Jun 2013
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stay away from these people.
They are poor at all.
Order them a Hardware Raid and you would have to wait for 4 weeks.
They don't have single Hardware Raid Cards with them, don't know if some of the part gets fail, and we have to face the down time for 3-5 days.
Support is sick,they cant even install OS well.
Ticket response time is 4-8 hours or even 24 hours.
Once you have submitted a ticket , they will come with a reply:
Please give the IP of the server and also the issue, though you have mentioned the KVM IP(as their panel gives option to choose your machine with KVM IP)
Please stay away from them to save time. Spending 10euros extra is far better then to waist money and your precious time with them .
would post about them soon , once we have not got settled our issues with them.
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11-21-2013, 10:53 PM #10Temporarily Suspended
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- Nov 2013
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- 17
Question
Are you saying that they do not have spare parts onsite?
Hetzner is a good reputable German host if you are looking for one
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11-22-2013, 07:42 AM #11Temporarily Suspended
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11-22-2013, 07:55 AM #12Newbie
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- Jul 2009
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- Frankfurt, Germany
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- 29
Delta Soft,
first of all you have ordered a custom setup, there was not a specific delivery time mentioned or promised. You received both servers within 10 days due to a delivery delay by LSI (not 4 weeks). Of course we do have all sorts of controller in stock, but the ones we wanted to use for this specific setup (LSI 9271-4i) was only in stock for replacement and could not be used for this custom setup. We didn't want to use a 3ware 9650 controller because we knew it would be to slow for SSDs. Hence we had to wait, I am sorry for that.
We did try to accommodate you with a 2 week credit note for the second month.
Regarding the support, that is not really true. You were asked for the IP because it was an order ticket for two servers and it got mixed up. We asked you to open new support tickets so we can distinguish the issues for convenience for both our sides.
We have sent the refund to you now.
Since there is only positive feedback regarding our services in this topic from other persons I do hope you will give us a second chance in the future.
Sorry for all the inconveniences again.www.velia.net - ISP since 1999 in Frankfurt (Germany) + Strasbourg (France) & St. Louis, Miami (USA) + Singapore
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