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  1. #1
    Join Date
    Sep 2002
    Posts
    83

    Why I cannot access my site from my work and local library

    I was not able to access my sites from our local library, seemed timed out. I though it was a firewall issue with my local library. This was last Sat.

    However, today, all of a sudden, I cannot access my sites from my work anymore. I never had any problems before, I was trying to check my webmail... then it just hangs there. Ping timedout too. So I connected to my home computer via remote desktop from work, my server is up and I can access them. Try again from work, timedout.

    So what could be the problem?

    I saw this post:

    https://www.google.ca/url?sa=t&rct=j...55980276,d.aWc

    could it because of the server name and dns name doesn't match?

    The server name of my VPS plan is server.abc.com, but two DNS servers I have are: ns1.def.com and ns2.def.com

    thanks

  2. #2
    Join Date
    Nov 2011
    Location
    EU
    Posts
    726
    you said ping timed out, so i guess your domain/subdomain was resolved... meaning there was a network issue between your work and server, but not between your home and server...

    i like to use something like this when this happens: http://www.downforeveryoneorjustme.com/

    i hope that makes sense...
    SpiderVPS.com
    It's official: WE'RE CRAZY!!!

  3. #3
    Join Date
    Jul 2005
    Location
    Huh... where am I again?
    Posts
    974
    Does the server have whitelisting setup in the firewall for the home network? It could be that the work and library connections are filtering the site for some reason also. If you run a scan on it via http://sitecheck.sucuri.net/scanner/ does it come up clean?
    -Steven | u2-web, LLC - Clustered Shared Hosting
    "It is the mark of an educated mind to be able to entertain a thought without accepting it" -Aristotle

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