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  1. #1
    Join Date
    Oct 2013
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    Vientiane, Laos
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    Question Can't login to whm and cpanel on server?

    Hi,
    Is this normal that some times I can not login to server root of whm and my clients' cpanel (as i am their web dev).
    The problem is i can visit website. But when i tried to login to cpanel of my clients' then i can't access first I thought that i might have put the wron user or password. But i type every thing right and can't access to cpanel.
    Then i tried my server's whm result same thing. But after 15-20 minutes i can access to cpanel but can't login to server whm. So i waited more 10 minutes then i can access to server's whm as root!
    Is this normal?
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  2. #2

    Can't login to whm and cpanel on server?

    You must be disable Cphulk in the WHM

  3. #3
    Join Date
    Oct 2013
    Location
    Vientiane, Laos
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    Quote Originally Posted by WireNet View Post
    You must be disable Cphulk in the WHM
    Could you please provide more info on how to disable that?
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  4. #4
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    Oct 2013
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    Thanks wirenet that was really helpfull info
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  5. #5
    Join Date
    Jul 2013
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    Also check CSF if you use it.

  6. #6
    Join Date
    Oct 2013
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    Vientiane, Laos
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    Quote Originally Posted by Genius Guard View Post
    Also check CSF if you use it.
    Already Check it but that (CSF) is not yet install.
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  7. #7
    You can also add your IP address in cPhulk whitelist. If you have completely disabled it, install CSF on your server. It is better than cPhulk.
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  8. #8
    Join Date
    Oct 2013
    Location
    Vientiane, Laos
    Posts
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    Re: Can't login to whm and cpanel on server?

    Quote Originally Posted by Kailash12 View Post
    You can also add your IP address in cPhulk whitelist. If you have completely disabled it, install CSF on your server. It is better than cPhulk.
    Thanks Kailash12 I have installed it (csf) few days ago. Thanks again for your time to review and provide such great tips and help.
    :thumbup:
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  9. #9
    Join Date
    May 2009
    Location
    Midworld
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    1,814
    Add your IP(s) to csf.allow. Depending on your access level to the server I recommend additional security measures.

  10. #10
    Join Date
    Oct 2013
    Location
    Vientiane, Laos
    Posts
    70

    Re: Can't login to whm and cpanel on server?

    Quote Originally Posted by httpEasy View Post
    Add your IP(s) to csf.allow. Depending on your access level to the server I recommend additional security measures.
    I am using internet from home to login to server or cpanels.
    The problem is that my ISP is providing shared internet connection. So the ip is changing every time. what should i do with this kind of ip changing issue?
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  11. #11
    Join Date
    May 2009
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    Create a VPN to access your servers. Alternatively, you can whitelist the range that's allocated to you but that leaves some severe loopholes.

  12. #12
    Say your IP starts with 110.111.X.X
    Add in csf ignore list the IP range like 110.111.x.0/20 which should unblock ip and keep it safer

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