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best way to get customers password?
What do you think? how get customers password online?
a SSL secured form and keep it there? or periodically delete it?
What about set up a site specially made to ask customers go there and put his.her passwords for our attention?
That means getting one site very secure as much as possible , all unnecessary services stopped for this pupose?
Please give me some ideas
If you absolutely need their passwords then yes, always have it sent via SSL and once you are done with it, remove it from your help desk or wherever it was submitted too.
Yes, if you are accepting password online or during sing up, it must be over SSL (https). You can qlso advise your clients to avoid providing it in chat/ticket and update the passwords on regular basis.
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